Job details
Job type full-time
Full job description
About emi
As a global leader in online and mobile research, emi enables hundreds of leading market research firms, advertising agencies, and global companies across all industries and specialties to make better business decisionsSince 1999, we have delivered high quality respondents for online quantitative and qualitative research, while also offering survey programming, hosting, translation, and data processing.
Emi is proud to employ highly talented and driven individuals and we are committed to maintaining our culture where every person is treated as an invaluable part of our teamAre you a high energy, goal-oriented professional with an entrepreneurial spirit? join the emi team to put those skills to use!
About the position:
As a full-time research manager, you will execute and manage the day-to-day operational aspects of multiple projects for large multinational clientsThe research manager is responsible for the execution of surveys and developing client relationships to ensure the highest level of satisfactionThis position works closely with client services, business development and other operational staff in an environment that fosters teamwork and integrityWith proven processes and technology, this role will help you gain the knowledge base to develop a long-term career within a fast-growing company in the market research industry.
Position location: corporate hq – 8280 montgomery rdSuite 200, 45236 or remote (us-based only)
Responsibilities:
Executes online studies and revises as appropriate to meet changing needs and requirements
Identifies and addresses concerns prior to and during field time
Effectively enforces project standards
Ensures project processes are complete
Follows up with clients when necessary via phone and email
Manage project profitability and margin
Assists in pre-planning with the sales team during the bidding phase if questions come upShares input and experience
Continually seeks opportunities to increase customer satisfaction and deepen client relationships
Perform quality control testing for online surveys for appearance, logic and data requirements
Consult with team members regarding programming and data collection issues-provide technical solutions to client services
Ability to work on multiple projects and maintain timelines
Participates in company meetings and provide feedback and updates on existing and proposed projects
Skilled at learning new industry, company and supporting technical knowledge for both current and future problem-solving and decision making
Accurately scopes out difficulty of projects and can anticipate and adjust for problems and roadblocks
Communicate effectively with supervisors, co-workers and clients by telephone, in written form, email or in person
Ability to develop constructive and cooperative working relationships with others, and maintaining them over time
Candidate requirements:
Bachelor’s degree and/or 2+ years industry experience (business, marketing or finance preferred)
Demonstrated excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner
Focused attention to detail and organization
Strong interpersonal and team building skills
Ability to solve problems with analytics and critical thinking
Function well in open office environment
High motivation to succeed
Strong computer skills utilizing outlook, excel and other web-based programs
Interested? send your resume to amy.carley@emi-rs.com.
