Job details
Job type full-time
Full job description
Infrastructure engineer
At erp suites, our focus is helping our customers realize it’s potentialOur comprehensive erp solutions enable them to streamline and scale their it products and processesAnd this leads directly to improved efficiency and increased marginsWe are a proud oracle gold partner and champion of proactive jd edwards management and custom product enhancements.
Erp suites provides technical consulting, cloud services, managed services and digital transformation solutions for some of america’s top companiesWe build secure connections, improve performance, automate workloads and give them mobilityIn other words, we help them stay on top.
We deliver multi-functional value through cloud services, digital transformation, erp consulting services, erp managed services and software development.
Individuals within the infrastructure engineer role are responsible for the operations of secure and highly available computing platforms, servers, and networksThey, install, maintain, upgrade, and continuously improve the institute’s operating environmentThey also maintain the ongoing reliability, performance and support of the infrastructureThis includes monitoring the operating environments; responding to incidents, problems and planning for growthIndividuals in this job family are also responsible for the overall operation and maintenance of the data center.
Infrastructure engineers deploy the release of new technologies as well as design, install, configure, maintain and perform testing of pc/server operating systems, networks, and related utilities and hardwareOther responsibilities include troubleshooting problems as reported by users, supporting web access and electronic messaging services and maintaining a secure systems environmentThey also provide infrastructure solutions based on application needs and anticipated growth, install new servers and maintain the infrastructure.
Infrastructure engineer need good communication skills and must be able to work collaboratively with clients and other technical colleaguesIndividuals work across all functional areas of the institute and use a strong customer service orientation to ensure that all service requests and incidents are resolved in a professional mannerThey share their expertise and provide individual training and supportInfrastructure engineers work with other technical staff and vendors to provide it services to all customers and is&t teamsCheck out our website at https://www.erpsuites.com/
Location
Our home office is based in cincinnati, ohHowever, we are open to hiring someone who is fully remote regardless of location.
Responsibilities
Maintains, monitors, and supports the infrastructure environment and/or facilities
Develops enhanced production monitoring and additional capability
Defines improvements increased system reliability and performance
Supports multiple systems or applications of medium to highly complex (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility
Acts as the technical liaison between operations teams, engineers and architects, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability
Participates in short- and long-term planning efforts with stakeholders and it groups
Works with project managers to coordinate and plan project tasks and resources
Integrates solutions with other applications and platforms based on engineering requirements
Develops new alerts and monitoring techniques based on engineering requirements
Develops scripted solutions and automation
Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes
Performs capacity workload modeling and availability analysis for a variety of platforms and environments
Recommends changes/enhancements for improved systems availability, reliability, and performance
Determines the required course of action to improve performance and escalates when appropriate
Develops, maintains, recommends, documents, and supports tools and back-end utilities to provide capacity planning management
Leads or provides technical direction for the planning, designing, and execution of testing efforts
Participates in the creation and maintenance of metrics around the system
Defines and ensures continuous monitoring procedures are set according to the standard procedures and requirements
Identifies ways tasks can be automated
Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems
Recommends and may implement software or hardware changes to rectify problems or address improvement opportunities
Reports security issues when appropriate and gathers required information
Makes recommendations to improve security and participates in investigations as needed
Participates in the design, implementation, and execution of backup and disaster recovery plan for infrastructure solutions
Ensures documentation is developed and maintained
Assists in developing documentation for new infrastructure solutions
Supports and participates in the formal reporting of project status
May communicate, consult and coordinate across multiple groups
Evaluates future technologies and makes recommendations for software and hardware upgrades
Ensures it system security baselines are met and security improvements are implemented across the server environments
Analyzes data from monitoring activities and define comprehensive, system wide improvements
Monitors performance and proactively identifies uptime issues, making recommendations for eliminating those issues
Works with vendors and architects to understand their technology roadmaps
Generates and validates network/telecom system baselines, including validation of documentation
Ensures network/telecom system security baselines are met and security improvements are implemented across the lan/wan environments
Generates processes to ensure appropriate wan, lan, device privileges and access are granted, ensuring data integrity and security is met
Works across teams to ensure network/telecom system upgrades and service pack deployments are implemented with minimal impact to production operation
Analyzes data from monitoring activities and defines comprehensive, system wide improvements
Monitors technology component performance or lan, wan, wireless,
Das/telecom system
Provides installation needs assessment, design, estimating, space negotiations, project management and oversight of contractors and vendors for large-scale structured cabling systems including wired and wireless networks, cellular and das
Leads the administration and maintenance of firewalls
Ensures all necessary network security updates, patches, and preventive measures are in place
Works with information security, where needed, in investigations and/or audits/assessments of systems
Defines and ensures implementation of data replication and business continuity processes
Analyzes storage system behavior and baselines to resolve complex io problems
Validates and executes disk space provisioning process
Oversees all aspects of the data center`s critical physical infrastructure
Routinely operate as the afterhours on-call data center facility manager for the data center which includes responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)
Requirements
Bachelor’s degree or technical institute degree/certificate or equivalent work experience
Typically requires 5 or more years of relevant experience deploying and/or administrating infrastructure solutions
Relevant certification is preferred
Requires strong knowledge and experience with multiple infrastructure solutions
Typically requires 5 or more years of experience in facilities, space planning, and/or lease agreements
Knowledge of the principles of risk management
Requires 2 or more years of demonstrated leadership experience
Demonstrated knowledge of building/facility management, equipment/furniture systems, facility planning, and space management
Core values
Make customers successful
Be an advisor
Lead with trust and integrity
Have fun
Do the right things for the erp suites family
Adapt quickly to chaining roles and environments
This is where it change starts.
With questions.
With problems that need to be solved.
With business needs, both immediate and long term.
Because technology and its impact on business isn’t getting any simpler.
That’s why we exist.
To answer the tough questions.
To find a solution to every problem—no matter the size or scope.
And to help companies not just identify it’s potential, but realize it.
Erp suitesRealize it.
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