Job details
Job type full-time
Full job description
Eagleview is aggressively executing multiple plans to accelerate our transformation into a company with a culture of continuous improvementThis individual will play a key and visible role in leading high impact and continuous improvement initiatives to ensure that objectives are met on time and on budgetThis person will focus on changes to business processes, systems and technology, job roles, and organizational structuresThis individual must also be naturally curious, a problem solver, and communicative.
As a member of the business applications team at eagleview, you will help “engineer” the people side of changes introduced by some of our company’s most complex and critical initiativesYou will join a dynamic, creative, results-oriented, and entrepreneurial team that leads sophisticated, cross-functional efforts to position the company for continued high growth.
Key responsibilities:
Lead components on diagnostic and design efforts in a business/functional area; coach teams through pilot and implementation
Support the design, development, delivery and management of a comprehensive change program (plans, processes, tools, techniques, etc.) that foster organizational effectiveness
Develop, socialize, and utilize metrics that enable continuous improvement
Build relationships and deliver results for diverse groups including product, engineering, marketing, sales, finance, customer success, it, hr, etc.
Coach leaders to manage resistance to change with confidence and support development of compelling stories to illustrate the need for change
Coach midlevel managers in key areas such as customer experience, process management, coaching/feedback, change management and execution of the continuous improvement management system
Establish effective relationships with key stakeholders to influence change
Develop and execute strategies to build and increase leadership support for change
Bachelor’s degree and/or equivalent work experience required
A minimum of 5 years in program, project management, process improvement and/or consulting experience in a complex environment and/or prior leadership/people management
Experience in business roles where change management is a vital component
Experience with managing complex, integrated business change projects
Ability to see connections and systems across process, including the ability to understand change impacts across current and future state
Strong project management orientation
Experience and expertise across end-to-end business cycles
Demonstrable track record in managing and influencing improvement in unit(s)
Strong communication skills; including the ability to create effective and persuasive communication materials, convey technical and business concepts verbally and in writing and to listen actively and facilitate in small group settings
Solid understanding of enterprise systems such as salesforce, netsuite and associated systems
Create enthusiasm and drive engagement for process improvement and motivate team members to achieve results
Personal traits & values
Intellectual honesty: you always seek the truth, present all facts in an unbiased manner, and do not allow your personal beliefs to skew your recommendations.
Systems thinking: you can view data and an organization from a broad perspective; able to see the overall structure, patterns, and how they interact and influence each other.
Creative: you think outside the box; you can do more with less; you are resourceful and responsible for the pursuit of business objectives.
Curious: you are intellectually curious; beyond your role in answering others’ data questions, you are constantly asking your own “what if’s” and “why’s” and relentlessly seek answers to those questions.
Strong work ethic: you thrive in a fast-paced environment, never settle for the bare minimum and always uphold the values and goals of your organization.
Competitive: you have a strong desire to succeed and are willing to put in the necessary work to achieve your goals and the goals of the organization.
Relentless: you are determined and focusedYou do not give up and work through challenges until you reach a solution.
Detail oriented: you are thorough, organized, and productiveYou pay attention to the details and rarely let things slip through the cracks.
Integrity: you don’t cut corners ethically and are fully invested in doing the right thing at all timesYou are accountable, keep your word and are trusted by your colleagues.
