Ecolab, the leading global developer of premium cleaning, sanitizing and maintenance products and services for the hospitality, institutional and industrial markets is seeking a remote logistic specialist – control tower!
What’s in it for you:
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more! click here to see our benefits.
What you will do:
Receive incoming ecolab verified delivery (evd) control tower calls from ecolab and 3rd party carrier partner personnelReview the delivery assignment and approve or disapprove the delivery based on the shipping and tank data.
Guiding callers through troubleshooting and navigating the evd app
Keeping records of all conversations in a call database
Generate delivery action requests (dar) that document a customer tank setup problem or bill of lading data issueThe appropriate ecolab account manager/rep will assist with resolving the issue that may include: the tank fill line, tank capacity, containment basin, product name labels, lock, customer contact’s name, phone, & email, trailer requirements, hose length, or the bill of lading instructions.
Receive chemtrec alerts involving less than truckload and truckload carrier damage packages, delivery events, and other chemical accidents in transit or at customer locationsIf needed, coordination of remediation work and waste disposal is required.
Generate evd delivery compliance data that indicates the number of compliant and non-compliant evd label scans per carrierAlso, generate manual-evd delivery compliance indicating the number of completed checklists and pre-delivery calls from each carrier driver.
Position details:
Remote position, anywhere in the us.
We are looking to hire one person for each time-zone, they must be able to work from 8:00 am - 4:30 pm in that time-zone (eastern, central and pacific)
Minimum qualifications:
Secondary diploma or equivalent
One to three years of experience
Experience with microsoft excel, access, powerpoint, and sap
Preferred qualifications:
Bulk liquid transportation industry experience preferred
Knowledge of dot hazmat & rcra regulations preferred
Strong customer service and administrative skills
Excellent interpersonal, communication skills (written and verbal) and problem-solving skills
Our commitment to diversity and inclusion
At ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their bestWe are committed to fair and equal treatment of associates and applicantsWe recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performanceIn all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of equal employment opportunity (eeo) through affirmative action (aa)Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforceEcolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the city of los angeles’ fair chance initiative for hiring ordinance and the san francisco fair chance ordinance.
