Job details
Job type full-time
Full job description
Job title: partner coordinator
Department: account management, ems
Location: lenexa or remote
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Job summary*
Educationdynamics is a marketing services and technology company dedicated to connecting students to the right program at the right school at the right timeWe work together with colleges and universities to analyze all current marketing efforts and recommend a customized, measurable marketing plan.
The partner coordinator manages the day-to-day tasks and processes that support the client’s strategic marketing and/or enrollment management plan including, but not limited to, budgets and billing processes, deadlines and production traffic flow, creative approvals, and client relationshipsThe partner coordinator will report to the vp of account management and supports the client portfolios for the fee for service (ffs) team to ensure client satisfaction.
Job responsibilities and duties
Develops and maintains strong relationships with clients by gaining in depth knowledge of the client’s strategy, delivering excellent customer service, and knowing key client contacts, decision makers, and end users to facilitate execution of client services.
Develops and maintains strong relationships with co-workers and internal business partners to facilitate execution of client services.
Focuses on project management of work required for client; completes tickets, work orders, action requests, and other processes to manage the internal creative projects from start to finish.
Ensures project deadlines are established and communicated to the appropriate parties, then monitors progress, proactively communicating changes as needed.
Completes client’s billing processes.
Provide regular updates on status of activities and workflow to the account manager, external partners and other relevant internal teams and constituents.
Primary administrative role
Assists in the facilitation of client visit prep and logistics – meeting notices, catering, etc.
Document preparation for meetings
Primary responsibility for recaps, documentation and archiving of information
Maintain and update task lists for all activities required for clients
Crm administrator for client information
Qualifications
Education
Bachelor’s degree in marketing, communications, advertising, or related field or experience.
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Experience: *
1-3 years demonstrated experience with the following:
Managing projects or events from concept to completion including logistical, analytical, and customer facing aspects
Balancing the priorities and demands of multiple projects utilizing time management skills to prioritize workload and achieve goals
Maintaining defined standards through quality control processes
Providing excellent customer service
Building relationships at all levels
Managing the work progress and product of others
Writing and editing proposals and presentations
Proficient in microsoft office suite (outlook, word, power point) with advanced skills in excel.
Special requirements specific to job:
Demonstrated critical thinking, decision-making, and problem-solving skills
Excellent written and verbal communication skills including the ability to successfully work with all levels of management
Ability to manage multiple projects and priorities at one time and meet deadlines
Ability to resolve conflicts and manage stress
Preferred
Internship or previous agency experience
Understanding of the higher education sector
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Equal employment opportunity*
Educationdynamics, llc is an equal opportunity employerWe do not discriminate against applicants based upon any protected status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital or domestic partner status, military or veteran status, affectional or sexual orientation, physical or mental disability, gender identity or expression.
Educationdynamics offers reasonable accommodations in the hiring and employment process for individuals with disabilitiesIf you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
Job type: full-time
Work location:
Multiple locations
Work remotely:
Yes
Work location: multiple locations
