Job details
Job type full-time
Full job description
At edward jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutionsTo ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.
A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team`s ability to build deep relationships with clientsHeadquarters associates in stLouis and tempe provide support and expertise to help u.sAnd canada branch teams deliver an ideal client experienceEdward jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investorsSenior product delivery managers (srPdms) are ultimately responsible for the success, execution, and quality of multiple information systems (is) digital product delivery teamsThis role will have significant strategy and creative thought leadership responsibility in a matrixed team structure and environmentThis role is for implementing edward jones wealth management (ejwm) branch systems especially crm & client engagement platforms.
SrPdms are people leaders of product delivery managers (pdms) who lead the individuals on our product teamsSrPdms are therefore ultimately responsible for the outcomes of multiple durable product teams focused on digital platforms and experiencesSrPdms also directly lead some cross team supporting roles, such as solution architects and site reliability engineers (sres).
In the product delivery management portion of the role, this leader will be responsible for:
Continual strategy setting and evaluation of delivery team structure in alignment with firm need
Building strong partnerships and relationships with firm leaders in products, qa, ux, pmo and enterprise architecture
Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality
Reducing cycle times and improving usability scores by driving improvement of all things related to the sdlc for teams in their remit
Working with is shared services leaders and teams to remove impediments and obstacles for improvement of product delivery and cycle time
Setting portfolio and product team success measures to deliver the right value the right way to our clients
Oversight of product technology roadmaps to ensure proper use of architectural standards and best practices in the team’s deliverables
Develop and execute on-going improvements for processes related to the teams (e.gIncident management escalations)
Deep understanding of the product team’s systems, processes, priorities, and technologies while representing these aspects to all levels of is leadership
Hold pdms accountable for minimizing key-person dependencies and knowledge silos
Ensure pdms are following division process and balancing risks appropriately (e.gCompliance, change management, information security, etc.)
Ability to hold leaders accountable for setting and achieving service level objectives
In the people leadership portion of this role, this leader will be responsible for:
Coaching and mentoring of product delivery managers, architects, and sres through observation and timely feedback
Identification of key team positions and develop ready-now leaders and successors
Develop and execute on-going improvements for processes related to the team (e.gResource management and support processes)
Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions
Must be able to establish and maintain effective relationships with vendors while aligning to the firm`s objectives
Lead their teams through regular skill gap analysis exercises and ensure learning and development objectives are set and achieved and a culture of continuous learning is embraced by their teams
What you`ll need...
Master`s / bachelor`s degree in computer science, computer engineering, computational finance or a related field required
Minimum of 10 years of experience directly related to the design and delivery of information technology solutions for buy – side / sell - side financial firmsAt least 5 years in a leadership role (mentoring associates and leaders, leading engineers, analysts, project leaders, etc.) is preferred
At least 5 years of leading capital markets / wealth management / asset management implementation, preferably as part of an ongoing transformation initiativePrior experience rolling out salesforce crm, marketing cloud end to end from design, execution, roll – out and support
Practical understanding of agile product development principles and values, ideally worked in an agile development environment
Deep, experience with all aspects of sdlc best practices
Experience building out solutions that support real-time, low latency data transmission a huge plusPrior experience working in a portfolio management, oms, trading environment a huge plus.
Excellent written and oral communication skills, should be able to communicate at all levels of the organization, lead discussions and drive decisions
Excellent presentation skillsShould be able to cater to a wide variety of audience during ongoing meetings, status updates, stakeholder presentations etc.
Fortune 2020 – edward jones was named no7 on the 2020 fortune 100 best companies to work for® list.
From fortune ©2020 fortune media ip limitedAll rights reservedUsed under licenseFortune and fortune 100 best companies to work for are registered trademarks of fortune media ip limited and are used under licenseFortune and fortune media ip limited are not affiliated with, and do not endorse products or services of, edward jones investments.
Edward jones ranked no6 of the 100 best workplaces for millennials by great place to work and fortune magazine.
2020 corporate equality index – edward jones joins the ranks of 680 major u.s businesses that received top marks in the hrc foundations 18th annual scorecard on lbgtq workplace equality
Edward jones named a top company for training, ranking no25 on training magazine`s 2020 training top 125 list – the highest ranking among the financial-services industry!
Financial services firm edward jones has been named one of the 2019 best workplaces for parents by great place to work and fortune magazineThe firm ranked no5 on the list of 50 companies, up two spots from last year.
The best workplaces for parents list is one of a series of rankings by great place to work and fortune based on employee feedback from great place to work-certified™ organizationsEdward jones ranked no7 on the fortune 100 best companies to work for in 2019 list, the firm’s 20th appearance on the listThe firm also was ranked the no1 best workplace in financial services & insurance and the no6 best workplace for millennials by great place to work and fortune.
Edward jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable lawAt edward jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-beingVisit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharingThe salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
