At edb
Remote us
The world loves postgresIf you work with developers or data scientists or anyone wrangling data, you’ll probably see a sticker with the tusks and trunk of the postgres elephant on the lid of a nearby laptopEdb has a lot to do with that.
We’ve been major contributors to postgres since the beginning, and we are proud to call thousands of boundary pushing customers our partnersProud though we are, we are not resting on our laurelsThere’s plenty of work to doThe good news is that everything we do will impact postgres, which is to say that it will impact the worldNo pressure.
Edb is hiring technical account managers (tam) for north americaThe tam is responsible for building and maintaining post-sales relationships with edb’s largest and most complex customersThese customers are typically large accounts adopting postgres across their data-centersThe tam serves as a trusted advisor to ensure successful implementations and as an account manager to ensure that the customers become a positive reference and continue their standardization on postgres technologyThe tam is also the customer`s single point of contact into all technical areas of edbAs such, the tam’s technical abilities are critical in identifying solutions, troubleshooting issues, and answering technical questions as they arise.
Tams are focused on expanding the use of postgres in their customer’s organizationsThey are acting in a consultative capacity.
Tams report to the director of technical account management.
The responsibilities of the tam will include:
Close technical engagement with several large edb customers
Establish a close working relationship with the customers’ technical leadership team
Help edb customers maximize the value of their postgres investment
Assist edb customers develop and deploy postgres proliferation strategies
Provide technical leadership for the customer`s major postgres initiatives (this may include solutions consulting, architecture leadership and project management)
Coordinate the interaction between edb’s technical teams, such as professional services, technical support, dba services and engineering, and the customer’s it team
Maintain current functional and technical knowledge of the entire edb product line
Provide clear and constructive product feedback to edb’s product management teams based on customer requirements
Help to document best practices in developing and deploying edb solutions
Function as a front-line technical resource for `best practice` and informal customer questions
Act as the liaison with the customers’ isv partners
Travel is required up to 50% percent of the time, including limited international travel (once it’s deemed safe to do so)
Qualifications and experience requirements
Demonstrated ability in customer-facing positions, preferably as a professional services consultant; a background in management consulting or `big 5` consulting organization is desirable
At least five years of hands-on experience with postgres, oracle, db2 or ms sql server; professional certifications in any of the relational databases are desirable
Advanced technical skills, specifically in data management platforms, operating systems, cloud technologies, and technical architecture
Excellent analytical skills regarding technical and project management issues
Good understanding of strategic sales process
Well-developed organizational skills with an ability to manage competing client demands
Excellent communications and interpersonal skills, including ability to interact and communicate with cxo level personnel
B.s./b.a./m.sDegree or equivalent technical training or industry experience preferred
The tam is expected to complete the edb postgres professional certification level within 6 months, and stay current in all edb training and certification programs at all times
Other
The position can be based in bedford, ma or in any other major metropolitan area in the us
#li-remote
We know it takes a unique mix of people and skills to help us in our mission to supercharge postgres, and we understand that not everyone will check every boxWe’d love to hear from you and we want you to apply!
Edb is proud to be an equal opportunity workplaceWe celebrate diversity and are committed to creating an inclusive environment for all employeesEdb was built on a commitment to trust and respect each other and to embrace an array of people and ideasThese values remain at the center of our culture and are key to our company’s integrity.
