Job details
Job type full-time
Full job description
Summary
The development coordinator will report to the senior director of philanthropyThe development coordinator provides administrative, customer service, and data entry support to the development departmentThis position is responsible for managing the foundation’s donor program, major gift files, preparing and tracking purchase orders and invoices, conducting audits of data, and providing gift officers with donor profiles for corporate and individual donorThis individual should possess a talent for building strong and productive relationships across all organizational areasThe ideal candidate will be a self-starter, highly organized, and detailed oriented with excellent interpersonal, communication and customer relations skillsThis individual should have a strong ability to work as part of a team, be ambitious, goal-oriented and creative with the ability to work both independently and collaboratively.
Essential duties and responsibilities
Process and acknowledge donations (checks, credit cards, ach payments, stock gifts, etc.) in a timely and accurate manner.
Serve as the primary point of contact for donor inquiries via phone, mail, and email.
Maintain database integrity by conducting regular audits of data.
Provide gift officers with donor profiles for corporate and individual donors.
Support the foundation’s donor acknowledgment processing.
Provide affiliate reports and membership materials through monthly mailings and on request of individual affiliates.
Coordinate, prepare, and distribute ad-hoc reports.
Maintain development processes and procedures manual.
Process matching gift requests as needed.
Various other duties and special projects as assigned by the chief development officer and senior director of philanthropy.
Requirements, education, and experience
Bachelor’s degree preferred
2 to 4 years’ experience as an administrative assistant preferably for a non-profit
Excellent computer skills: in-depth knowledge of ms word, excel, and email/internet software – experience and understanding of fundraising software is a plus (raiser’s edge, convio, imis, salesforce)
Speaks clearly and persuasively in positive or negative situations; listens and gets clarificationResponds well to questions; participates in meetings.
Writes clearly and informatively; edits work for spelling and grammar; varies written style to meet needs.
Utilizes technology effectively to reach the target audience through multiple venues to include social media outlets.
Demonstrates accuracy and thoroughness with a penchant for detail.
Adapts to and embraces change in the work environment; manages competing demands; changes approach or method to best fit situation; able to manage frequent change, delays, or unexpected events.
Exhibits independent, effective problem-solving techniques and abilities.
Volunteers readily; undertakes self-development activities; seeks increased responsibilities; looks for and takes advantage of opportunities.
Prioritizes and plans work activities; uses time efficiently; plans for additional resources.
Disclaimer: this document describes the position currently availableIt is not an employment contractIt is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditionsWhile this is intended to be an accurate reflection of the current job, we reserve the right to modify job duties or job descriptions at any time, as determined by the needs of the organization.
As a condition of beginning and maintaining employment, this position is required to adhere to all foundation policies, including any covid workplace and vaccination policies adoptedIn order to provide a safe environment when hosting in-person events, all staff and candidates with offers must show proof of vaccination and may be tested (prior to working at in-person events and meetings)If needed, staff may make a request for a reasonable accommodation (religious, disability, medical, or pregnancy related, etc.)Refer to the handbook for more info on our reasonable accommodation’s policy.
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