Job details
Job type full-time
Full job description
We’re leading our industry.
Epsilon is an all-encompassing global marketing innovatorWe wrote the book on database management, and now we’re writing the future of marketingWe know that true connections create better results, so we work together to develop personalized marketing solutions for consumersHere, you’ll learn from the best in the business and grow in a team-oriented environment.
It’s all about the customer.
As a business system analyst 2, you will have an opportunity to be part of the crm team which is focused on creating world class customer data platform using epsilon’s market-leading cdp product – people cloud customerThis role requires you to have both business and technical expertise and will need you to act as a liaison between the client and the technical delivery teamsYou will play a key role within the crm technology organization — across many disciplines within the sdlc — including requirements gathering, documentation, design, and testingIn addition, you will also be expected to work closely with the project manager (or account manager) to assist in project delivery.
What you’ll do as a crm, business system analyst 2
Create requirements documents such that it covers all business requirements, data needs, and business rules
Trace business requirements to functional and non-functional specifications to cover data exchange, warehouse/mart processing, business rules, and end user use cases (campaigns, reports, and analytics)
Perform detailed analysis of product feature fitment versus business requirements to create functional specifications for gap areas
Analyze data quality and recommend changes when required.
Provide complete and accurate source to target and api specifications including end points, authentication and encryption methods
Help onboard multiple vendors/sources to epsilon solution
Leverage partnership with client services and relationships with clients to ensure smooth / seamless project execution
Become an insider and trusted advisor to client teams from a bsa perspective
Have effective client meetings, understand deliverables, and drive successful outcomes
Help in developing and implementing best practices, standards and methodologies around business analysis and data analysis
What skills you will use:
Relevant business analysis work experience in the database/ data driven marketing space
Good understanding of crm, marketing concepts and various marketing channels like direct mail, email, mobile, etc.
Experience translating business requirements into functional/business specifications
Good understanding of data warehouse and data mart concepts
Strong sql skills, must be able to write queries
Good understanding of api, json , xml and soap ui.
Ability to multi-task, prioritize and quickly change priorities
Excellent written and communication skills
Ability to work collaboratively with global teams
3 + years of experience.
Who are we a good fit for?
We didn’t become an industry leader through corporate stagnationWe’re constantly changing, and we love working with people who share our adaptability and thirst for knowledgeWith new ideas flying around, we thrive on a collaborative spiritIf you want to work for a company that encourages advancement, then come join us.
Apply now
We’re proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practicesWe’ll never discriminate against anyone’s background or creedIf you’re a forward-thinking team player, we want you to work for epsilon.
Additional information
Great people, deserve great benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordinglyIf you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an equal opportunity employerEpsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local lawEpsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For san francisco bay and los angeles areas: epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the city of los angeles’ fair chance initiative for hiring ordinance and san francisco police code sections 4901-4919, commonly referred to as the san francisco fair chance ordinance.
Applicants with criminal histories are welcome to apply.
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