Job details
Job type full-time
Full job description
Company description
Etsy is the global marketplace for unique and creative goodsWe build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the worldEtsy, inc.`s `house of brands` portfolio has expanded to now include four individually distinct ecommerce brands – etsy, fashion resale marketplace depop, musical instrument marketplace reverb, and brazil-based handmade goods marketplace elo7As an etsy employee, you’ll tackle unique problems alongside talented coworkers committed to keeping commerce humanWe`re large enough that you`ll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.
Job description
We are looking for a partnerships and operations manager expertise to lead all aspects of payments partner relationship management, daily operations, and strategic development.
As the partnerships manager you will be responsible for maintaining and optimizing a component of the etsy payments network of relationships including with card brands, processors, and payment service providers while leading all aspects of operations for those partnersThis role will be a key member of etsy`s payments team, working alongside product, engineering, treasury, risk, finance, support, legal, and accounting teams to execute and support our global payments strategyWould you find joy in contributing to a transformational payments organization and making an impact at the highest level? if so, this could be the perfect match.
This is a full-time position located (eventually) in brooklyn, new york, reporting to the director of payments, platform & partner operationsWe offer flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to an office location 2+ times per week.
About the role
In this role you will:
Lead and maintain positive relationships with key partners within the etsy payments ecosystem
Collaborate with internal and external partners to identify, drive, and resolve partner incidents
Be responsible for existing and developing new partner and payments operations processes to ensure accountability and performance against contracted service levels
Collaborate with the finance and analytics teams to supervise and forecast payment partner costs and identify cost of sales efficiencies
Work closely with legal teams to lead contract negotiations and ongoing regulatory and compliance requirements related to payments vendors
Identify and develop opportunities with existing partners to expand and improve the payments platform
Contribute to etsy’s comprehensive global payments strategy in the dynamic payments space
Of course, this is just a sample of the kinds of work this role will require! you should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at etsy`s discretion, or otherwise applicable with local law.
Qualifications
About you
Ideally you`ll bring:
Bachelor’s degree or equivalent experience
4+ years of partner management, strategy, or business development experience; experience working within payments, e-commerce, and two-sided marketplaces a plus
Ability to lead and run cross-functional projects and interact across diverse roles including engineers, business partners, and senior leadership
Analytical skills to help drive the development of reporting, monitoring tools and other business processes to improve operational payments functions
Comfort with the business and legal aspects of partnership and vendor contracts
A passion to dig deep and develop domain expertise
A trust in and commitment to etsy’s vision, mission and values
Additional information
What`s next
If you`re interested in joining the team at etsy, please send a coverletter and resume telling us why you`d be right for the positionAs you`vehopefully seen already, etsy is a place that values individuality andvarietyWe don`t want you to be like everyone else - we want you to belike you! so write to us and tell us what you`re all about.
Our promise
At etsy, we believe that a diverse, equitable and inclusive workplace makesus a more relevant, more competitive, and more resilient companyWeencourage people from all backgrounds, ages, abilities, and experiences toapplyEtsy is an equal opportunity employerWe do not discriminate on thebasis of race, color, ancestry, religion, national origin, sexualorientation, age, citizenship, marital or family status, disability,gender, gender identity or expression, pregnancy or caregiver status,veteran status, or any other legally protected statusWe will ensure thatindividuals with disabilities are provided reasonable accommodations toparticipate in the job application and interview process, to performessential job functions, and to receive other benefits and privileges ofemploymentWhile etsy supports visa sponsorship, sponsorship opportunitiesmay be limited to certain roles and skillsets.
For u.sRoles only:
Many etsy roles are open to remote candidates, and you`ll be able to identify which ones within the location header of each job descriptionWe`re open to remote hires from all u.sStates except hawaii and alaskaFor candidates who will work remotely from colorado, visit this link for information related to colorado`s equal pay for equal work act.
