Job details
Job type full-time
Full job description
The challenge
Eventbrite is a people-first organizationOur goal of building the global platform for live experience relies on the foundation of top talent and strong company cultureAs the director of corporate communications at eventbrite, you will be responsible for the successful development, planning, and execution of external communications strategies and programs that align with the company’s mission, advance and reinforce the company’s reputation, and support its business objectivesYou will craft and drive a consistent narrative and create engaging platforms to help amplify eventbrite’s mission: bringing the world together through live experiencesThis leader will work closely with our investor relations, legal, content policy, and trust and safety teams; the role is highly cross-functional, and the relationships you build with your colleagues will help set you up for successThis role reports to the chief communications officer.
The team
Our small, but mighty, global communications team is charged with bringing eventbrite into people’s hearts, minds, and conversationsWe are storytellers, press partners and evangelists who take a creative approach towards all forms of communications - from external media relations and speaking opportunities, to engaging global employee communication.
Corporate communications
As director of corporate communications you will lead the charge on positioning eventbrite as the top-trusted partner for the industry, building and reinforcing the company’s reputation to solidify its place as category leader, and helping build creator and consumer confidenceYou will ensure global communication alignment and consistency of messaging by working cross-functionally with investor relations, legal, content policy, and trust and safety teams across geographiesKnowledge of the business, our financial results, and product will be critical to your success in this role.
You will
Partner with key stakeholders across the organization to drive eventbrite’s narrative in press and other external communication channels
Build relationships with key business and financial media to secure stories that highlight eventbrite’s market opportunity and competitive advantage
Oversee c-suite external communications activities including media interviews, speaking opportunities, social media content and bylines
Lead crisis management for eventbrite globally; work across teams to develop proactive and reactive communication strategies and messaging to mitigate a variety of issues that may impact the company’s reputation
Serve as strategic thought partner to investor relations on communication materials for quarterly earnings results; leverage the ir calendar to advance key points in eventbrite’s corporate story through targeted media opportunities
Collaborate with policy and social impact teams to highlight reputation-building initiatives and activities
Build relationships with eventbrite leaders and identify priority spokespeople and their respective roles in supporting our corporate narrative
Oversee management of corporate communications agency resources and budget
Manage and mentor communications team members
The skill set
Graceful under pressure — you have the ability to effectively manage a variety of crisis situations and work with multiple constituents towards resolution
Ability to successfully manage complex, fast-moving and unexpected communications challenges and be able to deal with ambiguity
Strong leader with experience and demonstrated ability to work alongside c-level executives as a trusted advisor
High level of ownership and committed to achieving measurable results
Proven track record working with top-tier business and financial reporters to secure stories that advance company priorities
Ability to work under tight deadlines, manage multiple projects at a time, and deliver quality work under pressure
Collaborative - we’re a close group in the “briteland,” and this role must work cross-functionally
Exceptional communications skills — both written and verbal
Balance of strategic vision with tactical execution — you see the larger picture, but can also dig into the details to help the team get things done
Flexible in your approach and attitude — someone who can pivot and acclimate quickly, all with a positive approach, does well at eventbrite
Experience working with and managing agency partners
Bachelor’s degree required
10+ years of communications experience
Bonus points
A combination of in-house and agency experience is a major plus
Experience working in a startup environment, as well as larger, pre- and post-ipo companies
What we offer
At eventbrite, we strive to support our britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.
In addition to offering a competitive salary and company stock, we have other great benefits availableIn the briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.
We care about your mental health and wellbeing
Our employees enjoy free coaching sessions with modern healthWe also offer free therapy sessions with a psychologistYou’ll also have access to private medical insurance for you and your family, that includes dental careAnd if you like sports, we have our wellness program to pay for your gym expenses.
Ongoing training and career development is an important part of our culture
We offer unlimited access to courses in udemy, language exchange programs, internal training, briteling talks, workshops and weekly sessions with our ceo
Work-life balance is extremely important to us
Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! we believe in a flexible working environment to allow britelings to perform at their best ensuring a healthy work-life balanceWe have recently implemented britebreak fridays: all britelings turn off their computers and take the first friday of every month off to focus on their wellbeing.
We are currently working on becoming compliant with the new regulations in coloradoUntil we are able to do so, this role cannot be performed in colorado
About eventbrite
Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countriesSince inception, eventbrite has been at the center of the experience economy, transforming the way people organize and attend eventsThe eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it`s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance classWith over 300 million tickets distributed to more than 4 million experiences in 2019, eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.
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Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversityWe do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.
