Job details
Job type full-time
Full job description
It’s time for a change…
Your future evolves here
Evolent health has a bold mission to change the health of the nation by changing the way health care is deliveredOur pursuit of this mission is the driving force that brings us to work each dayWe believe in embracing new ideas, challenging ourselves and failing forwardWe respect and celebrate individual talents and team winsWe have fun while working hard and evolenteers often make a difference in everything from scrubs to jeans.
Are we growing? absolutely—70.2% in year-over-year revenue growth in 2017Are we recognized? definitelyWe have been named one of “becker’s 150 great places to work in healthcare” in 2016 and 2017, and one of the “50 great places to work” in 2017 by washingtonian, and our ceo was number one on glassdoor’s 2015 highest-rated ceos for small and medium companiesIf you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a missionJoin a mission with a company behind it.
Evolent health is looking for a director to be a key member of the implementation teamThis individual will play a critical role in executing evolent health’s mission by for leading the delivery of the valued-based strategy with evolent health’s partners and by taking on a leadership role within the team and information technology department.
What you’ll be doing:
Delivery
Accountable for overall service delivery to evolent partners across a cross-functional team.
Collaborate with client leadership, evolent health market president and other account delivery leads to coordinate delivery activities during all phases of the partner lifecycle.
Manage, lead and oversee more than one or client partnerships, implementations and internal initiatives simultaneously
Play a lead role in organizing resources, producing deliverables, managing timeframes and insuring a seamless delivery of evolent health’s services and products to partner organizations.
Provide expertise and support through deep understanding of evolent health’s services and products.
Own project plans, resource projections and deployment, budgets and performance against targeted implementation timeframes, resource commitments and expenditures
Ensure the delivery of objectives within standard guidelines and timeframes
Account management
Responsible for senior-level client relationships across the implementation and the ongoing phases of the partner lifecycle to expand the evolent and client partnership
Plays a strategic advisory role advancing new population health practices and tools to expand the evolent and client partnership.
Develop and maintain trusted, long-term client relationships
Drive accountability for client relationship management with the extended evolent partner team
Own resource projections and deployment, budgets and performance against targeted delivery timeframes, resource commitments and expenditures
Support strategic and business development initiatives by identifying growth opportunities with existing partners
Team and people development
Develop and manage a high performing team by providing direction, guidance, and coaching
Coach and develop staff through deep understanding of evolent health’s services and products.
Inspire and motivate the delivery team by embodying evolent’s mission and values.
Lead key internal initiatives to drive efficiencies and best practices for delivery
The experience you’ll need (required):
Bachelor’s degree required
At least 10 years of health care management and/or consulting experience
8+ years of client management and/or program management required
Prior account management and/or team management experience serving as the primary client interface with executive sponsors
Proven track record of strong client management; excellent client interface & customer service skills
Excellent written and oral presentation skills, with the ability to engage, inspire, build credibility and engender trust across all levels of an organization.
Finishing touches (preferred):
Previous health care experience, preferably in one of more of the following areas: provider systems, health plans, payer contracting, bundled payments, risk model and/or acos/ cins
Strong ability to understand and identify delivery risks and develop mitigation strategies
Experience and/or strong influential skills to manage cross-functional, virtual teams
Demonstrate creative problem solving skills, adapting approach as needed for each engagement
Ability to perform multiple tasks and prioritize simultaneously
Absolute integrity and strong, hands-on work ethic
Advanced knowledge of ms office products, including ms project
Evolent health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability statusEvolent health maintains a drug-free workplace.
