Job details
Job type full-time
Full job description
At executive travel inc., our vacation travel advisors meet with prospective travelers in our lincoln, ne officeThey focus on face to face presentations and relationship building to assist their client in embarking on their journey and to become lifelong clientsWe are looking for an agent that can be in our lincoln, ne office one day a week and virtual the remainder of the weekWe are open to a fully remote agent who has proven experience as seasoned leisure agent.
A day in the life of a vacation travel advisor at executive travel incMay include:
Selling our services to prospective clients.
Meeting with clients, developing relationships, building proposals for destinations to meet each clients individual needs.
Performing the services to our clients with a high level of professionalism at all times.
Research and provide solutions to travel-related problems clients may have experienced with arrangements.
This might be the job for you if you:
Are gds proficient & apollo preferred
Are highly productive in a self-directed work environment
Have a good sense of geography and workings of travel industry to understand how to plan trips and construct itineraries.
Enjoy customized planning/puzzles
Have the ability to communicate with confidence and create a credible impression to clients
Are self-motivated; demonstrating initiative with a strong commitment to personal goals, objectives and work ethic
Can effectively multi-task while managing time and upholding a professional rapport with clients
Possess strong customer-focus and service orientation
We’d love it if you also have:
Personal effectiveness/credibility
A keen attention to detail and accuracy
Comfort dealing with highly complex situations
Flexibility and are able to work efficiently and effectively with frequent interruptions
Strong time management and problem solving skills
Extensive travel experience
Minimum 2 years experience as a leisure travel consultant required
Requirements
A vacation travel consultant will make professional, accurate, cost-effective travel arrangements for all clients using preferred vendors, within company guidelines and standards for excellent customer service.
Duties and responsibilities
Selling our services to prospective clients in person or on the phone.
Meeting with clients, developing relationships, building proposals for destinations to meet each clients individual needs.
Performing the services to our clients with a high level of professionalism at all times.
Accurately complete travel arrangements for clientsUtilize preferred vendors to maximize profit for the company.
Follow company procedures, guidelines and standards in the areas of customer service, client relationship management, and promotion/marketing of yourself as well as executive travel.
Relationship maintenance with clients after the sale is complete, prior to travel and post travel.
Participate fully as a team member to assist as needed in completing all functions related to servicing the client and the operations of the vacation department.
Research and provide solutions to travel-related problems clients may have experienced with arrangements.
Is fully informed and stays abreast of all airline rules and regulations, tariffs (domestic) and other industry requirements and accurately applies this information when making travel arrangements.
Keeps up to date with preferred supplier offerings.
Attend staff and training meetings for ongoing updates in the travel industry and office procedures.
Keep vacation team leader or superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggest alternative courses of action which may be taken.
Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
Help cover front desk (receptionist) phone duties and other duties when asked.
Other duties as assigned.
Essential skills and specifications
Strong attention to detail
Highly organized
Be able to effectively communicate in person, via telephone and email
Excellent customer service skills
Effective sales skills including the ability to create and present proposals
Reliable attendance is an essential function of this position
Education and qualifications
High school diploma or equivalent required
Minimum of 2 years’ experience as a travel consultant preferred.
Travel experience to foreign countries preferred.
Current gds experience (apollo preferred)
Benefits
Health insurance
Dental & vision insurance
Disability insurance
Paid time off
401(k)
Company paid holidays
Training opportunities
Personal travel bank
Employee discount programs
Great company culture
Awesome teammates
