Job details
Job type full-time
Full job description
Company description
“we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder
Global supply chain management is what we do, but at the heart of expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000+ trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Contract hire - please note:
This is a contract hire position through a well established staffing agencyMore details in regards to the staffing agency can be provided in later stages of the interview process.
Available shifts:
There are a number of different shifts available to fit different personal requirementsThese shifts range from the standard monday-friday first shift, to nights and weekends.
Job description
The role of a charter & hand carry logistics coordinator focuses on the execution of our customers’ most critical premium transportation orders from inception through deliveryYour main responsibilities will include receiving, booking and scheduling transportation ordersYou will perform exception management through a real-time alert based tracking system and deliver solution based customer serviceTo be successful in this role one must be customer focused, should be able to think creatively about problems to overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers.
Major skills and responsibilities
Procure: secure cost effective charter aircraft and hand couriers through our bid based system
Schedule: work with the charter and hand courier providers to build flight plans and routings that ensure plant production is maintained
Track: execute to plan, and resolve any issues that arise along the way in regards to suppliers, documentation, customs, aircraft, etc.
Communicate: proactively keep the customer up to date through the life cycle of the shipment
Exceptional fluency in english, both written and verbal
Ability to work in autonomy, self-starter
Emotional resilience, can withstand stress
Attention to detail and sense of urgency
Ability to identify red flags (critical thinking)
Self-reflecting and open to feedback, coachable
Role model of integrity and pride
Qualifications
Minimum qualifications
High school diploma
Two+ years of applicable work experience
Proficiency with computers especially ms office
Exceptional customer service, presentation, research, verbal and written communication
Fluent in english
Additional information
The staffing agency offers the following benefits:
Aca approved health insurance
Holiday pay
401k benefits
Direct deposit/pay card
This position can be performed remotely, however you will need to come to the dtw office in romulus, mi for equipment/it needs
