Job details
Job type full-time
Full job description
Company description
About us, but we’ll be brief
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and societyWe are thrilled to share that fortune has named experian one of the 100 best companies to work forIn addition, for the last five years we’ve been named in the 100 “world’s most innovative companies” by forbes magazine.
Experian consumer services (ecs) – over the past 5 years, ecs has achieved considerable growth, and we are now seeking experienced professionals who can make meaningful contributions toward our mission to bring financial power to allAs an industry disruptor and market leader, we pride ourselves on taking risks and pushing boundaries through innovation to help consumers—regardless of their financial situation—realize their financial goalsWhile we are proud of the strategic progress we have made, we have even higher ambitions for the future of our business and what it can bring to consumers worldwideThe next 5 years will set the stage for a broader transformation of experian, led by our increasing consumer-centric focus and expansion into new markets.
Job description
Experian consumer services is seeking to fill a marketing compliance specialist role with our creditmatch teamThe marketing compliance specialist will work closely with product marketing and our broader compliance division across the enterprise to enable growth through marketing practices that serve our customers well and are compliant with local and federal regulations and guidanceWorking closely with marketing, legal and experian’s compliance department, the compliance specialist will help develop, implement, and monitor consistent guidelines across the lead generation business.
What you’ll be doing
The marketing compliance specialist will also be responsible for, but not limited to the following:
Work with product, marketing, editorial and legal/compliance teams to communicate and maintain lead generation compliance standards.
Work along creditmatch product compliance roadmap that enables experian to continually improve the customer experience by providing customers with the information they need to make informed decisions.
Maintain regular compliance scorecardsCoordinate, track and report out on status and recommended changes.
Manage affiliate marketing network vendors to identify changes to client offers through vendor portals and coordinate internal experian efforts to update offers in line with contracted service level agreements.
Provide creditmatch marketplace compliance approval and update support for new offers or changes to offersWork with cross functional teams and clients to follow compliance process to implement changes.
Provide ongoing support to maintain a fully compliant solution that aligns with the broader company standards and guidelines across, but not limited to:
~ company websites
~ operational practices
~ company promotions and advertisements
~ partner websites, promotions, advertisements
Work with creditmatch product to address any practices that pose a risk for our clients, consumers, or experian; develop system to track, audit and maintain required compliance changes.
Support and enforce compliance guidelines for product and marketing teams to use when developing new brands or marketing materials.
Collaborate between product marketing, business leaders and legal advisors throughout the organization.
Research brands policies and procedures and recommend compliance required changes.
Qualifications
What your background looks like
5+ years of experience in marketing compliance or compliance related roles
Ba or bs preferred or equivalent years of experience
Demonstrated experience in navigating sensitive client conversations and a strong sense of customer service
Must have previous experience with auditing and analysis
To be successful in this role you will possess the following:
Solid blend of critical and creative thinking - inspires and teams with others, goes the extra mile in getting things done right, at ease working across team boundaries
Self-starter - fast moving, flexible with problem solving and analytical skills
Attention to detail - must have strong audit/review skills.
Relationship management/savvy – can navigate clients and multiple business units internally and can account for various stakeholders internally and externally.
Drives for results/action oriented – can be counted on to meet/exceed goals successfully and has a track record for driving innovative and disruptive solutions forward.
Organization agility – understands the inner workings of a large organization and working across teams for successEnsures buy-in from all stakeholders.
Agility – can anticipate future consequences and trends accuratelyCapable of presenting solutions for overcoming obstacles.
Excellent communication skills – ability to communicate vision thoughtfully and plan for external/internal buy-in and alignmentAbility to “sell” and teach concepts to multiple types of audiences (consumers, sales, clients).
Perks
During this pandemic, all experian employees are working remotelyOnce it’s safe to do so, we’ll slowly return to our offices however we are in no rush to do thisThe safety of our employees is of utmost importance.
Three (3) weeks of vacation to start, five (5) sick days and two (2) volunteer days (plus eleven paid holidays)
Competitive pay and comprehensive benefits package, with a bonus target of 10%
Flexible work schedule and relaxed dress code when in-office
Additional information
All your information will be kept confidential according to eeo guidelines.
Experian is proud to be an equal opportunity and affirmative action employerOur goal is to create a thriving, inclusive and diverse team where people love their work and love working togetherWe believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrowWe value the uniqueness of every individual and want you to bring your whole, authentic self to workFor us, this is the power of you and it ensures that we live what we believe.
