Job details
Job type full-time
Full job description
About us
At expertise.com, we strive to support local communities by connecting consumers with the best service professionalsWe stand behind every recommendation and celebrate every happy customer.
Expertise.com features objectively quantified and qualified professionals hand-picked by our selection processWe do the research to understand what’s important when searching for experienced professionals — whether dentists, attorneys, or roofers — so our readers trust that when we say a company is one of the best, it is.
Job summary
The marketing coordinator will work closely with the marketing manager (c-level at expertise.com) and be responsible for assisting with email campaigns, social media engagement, team reporting, and other special projectsThese efforts will support a team that works to build awareness and increase engagement with our top-ranked service providers and site users and is integral to the success of expertise.com.
This is a remote position to start, but post-pandemic may become office-based in encino, ca.
Duties and responsibilities
Work with marketing manager and across teams and external partners to keep projects on track and to ensure objectives & goals are achieved
Support email campaign efforts by creating and managing lists, testing & spot-checking to ensure accuracy, and scheduling for optimal delivery
Review and report on email campaign delivery, engagement, and effectiveness and use results to suggest improvements and/or escalate issues
Manage special projects focused on driving award badge placement in specific high-value service categories or metro areas
Support social media efforts by responding to inquiries and by identifying opportunities for content and service provider promotion
Create or edit email/social media templates and canned responses
Create or update process documentation
Take part in sales huddles to ensure you are up to date with what is happening with the sales team and to keep the team updated with our actions to support them
Other ad hoc tasks as needed
Required skills and knowledge
1-3 years of marketing experience
1 year of social media or email marketing experience
Self-motivated and hardworking - must be able to manage and prioritize projects to meet deadlines without constant supervision
Fast learner - our projects adjust regularly, and you’ll need to learn new tools and gain skills quickly to be able to assist with them
Advanced knowledge of excel/google sheets (index/match, pivot tables, charts, etc.)
Analytical and report building skills
Detail-oriented - ability to catch mistakes before they happen
A creative and curious mindset and an eagerness to learn new things
Valuable tool knowledge (nice-to-have)
Salesforce
Hootsuite
Adobe creative suite (photoshop, illustrator, indesign)
Google analytics
Pardot
Trfcq3bgyl
