Job details
Job type full-time
Full job description
Remote friendly position!
Agency revolution backstory
Agency revolution, an fmg suite company, offers a comprehensive marketing automation system dedicated to the insurance industryWe work with independent insurance agencies to help them grow their business and stay relevant in the digital eraWe`ve been around for over 20 years and we have one of the strongest reputations in the industryWe`re committed to transforming the lives and businesses of our clientsAgency revolution, an fmg suite company, is a perfect environment for those who like to work hard and play hardYou`ll find a group of happy people doing amazing things for insurance agents across the world!
At agency revolution, an fmg suite company, we believe in the wholehearted acceptance of each other regardless of our differencesWe strive to foster an environment that allows everyone to contribute to our mission in their unique waysWith the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to diversity and inclusion in our employees, services, and products, as well as in the communities in which we live and work.
Benefits
Competitive compensation
Optional alternate 9-80 work schedule – with every other friday off
Generous paid holiday and vacation schedule - starting day one
Robust insurance plan including company-paid life, short term disability, long term disability and employee assistance plan(s)
Matching 401(k) with immediate full vesting
Paid parental leave
Focused on everything you need to start a career, and not just another job
About the role
The agency revolution marketing strategist is a creative and resourceful individual who provides member support by maintaining member accounts and following up with members on a routine basis via phone, video, and emailThey will have intimate knowledge of the agency revolution services and products and will guide members in developing and executing their marketing strategies utilizing these products and services.
Duties and responsibilities
Industry and product knowledge
Provide knowledge of elevate and agency revolution products and services
Provide a basic understanding of the insurance industry
Provide knowledge of agency revolutions basic web/print design resources
Provide basic knowledge of all departments’ processes and procedures
Account management
Primary account management while providing the highest level of ongoing support and the best possible introduction to the program.
Respond to member inquiries and requests for assistance by telephone or email.
Keep records of customer interactions, details of inquiries, comments and complaints.
Respond to members` concerns promptly and provide solutions.
Delegate specific objectives and goals from the action plan to the team to bring to completion with the member.
Proactively manage personal workload and readily communicate the need for additional support.
Coaching
Provide comprehensive and expert advice in marketing or other specialized fields agency revolution serves.
Manage the onboarding of new members, obtain their buy-in, and set clear goals and strategies with deadlines to create fully engaged members of the program.
Provide specific advice to members to help them identify and resolve challenges, create strategies, and continuously move their marketing forward.
Understand and guide members in the use of all agency revolution technology as well as ancillary technology that enhances the platform (ie seo, ppc, google analytics).
Sales
Understand client goals and provide suggestions based on account history and current needs.
Project management
Manage or delegate all communications between member and print department for revisions, proofs, print ready files, and send to print tasks, ensuring accuracy.
Take the lead or provide guidance on branding projects.
Confirm once the order goes to our print partner that the proof is correct, the order was placed correctly, and that it meets time deadlines for special projects.
Meticulously follow all proofing guidelines and be accountable for any lapses to avoid print errors.
Review all samples to ensure quality.
Position type/expected hours of work
This is a full-time non-exempt positionWorking hours established by the manager.
Travel
On rare occasions out-of-the-area and overnight travel may be expected.
Required education and experience
At least 2 years of experience in the sales and marketing field and/or customer service.
Preferred education and experience
Ba/bs in marketing, business or other related fields.
Experience with seo, ppc, and/or google analytics.
Experience in the insurance industry
Research the agencyrevolution.com website
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this jobDuties, responsibilities and activities may change at any time with or without notice.
Fmg suite is proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic informationIf you require accommodation to complete the application or interview process, please contact peopleteam@fmgsuite.com
You can find out more about what it’s like to work at fmg suite, by visiting https://fmgsuite.com/about-us/
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