Job details
Job type full-time
Full job description
Frosch
Founded in 1972, frosch was established with a focus on deluxe leisure and corporate travelFrosch maintains offices globally, placing it among the top fifteen agenciesOver the past twenty years, frosch has grown from 30 employees to more than 2000What sets frosch apart is beyond the ordinary, it is the close-knit community that only a family-owned and operated company can attainIt is the focus on the power of yes, even before the question is posedThrough it all, we remain faithful to our core values: respect, integrity, excellence, communication, commitment, and delivering the unexpected.
Global conferences & events (gc&e)
The frosch global conferences & events (gc&e) team provides our clients with a powerful collaborative partnership for their planning requirementsAs a dedicated group travel & events coordinator you will be the primary contact and support the vision of a high profile frosch client by coordinating group travel, events, and meetings guidelines while upholding the client’s policiesYou will serve as the dedicated liaison between the client and frosch to create a streamlined process, provide travel support and centralize all meeting requests, spend and history.
Job details:
Serve as the liaison between the client and frosch internal departments to create a streamlined process, for meeting management and group travel requirements, including meeting requests, spend & history.
Manage day-to-day meeting management process supporting client requests and collaborating with frosch divisions.
Manage client meeting requests initiating discovery for requirements, defining frosch resources and tracking and overseeing deliverables.
Perform day-to-day administrative tasks, process requests and assume account manager duties as needed
Consult with client meeting organizers and provide support with directing the sourcing and contract efforts for meetings, budget, consultation, attendee registration, reporting and calendaring of events, assuring no double booking of executives for event participation
Process daily reports and assist with routine requests for invoices and accounting information
Source room blocks, build and/or direct the build of registration sites and assist internal stakeholders
Identify opportunities for meeting & event pricing packages and master agreements and will need to capture cost savings
Negotiate additional meeting & events industry contracts working with the frosch gc&e team to negotiate these contracts when necessary (catering, venue, production, exhibit, dmc, etc.)
Partner with legal and other internal departments when required for contract review and completion
Assemble and understand client data reports to effectively communicate and manage distribution of information
Utilize tool management on an enterprise basis; cvent, monday.com, sharepoint
Incorporate industry best practices in all recommendations in order to build trust with client meeting & event organizers
Complete various additional dutiesThese responsibilities may include and are not limited to, communicate industry updates, hotel news to stakeholders as requested and participate as a team member in client meetings
Maintain positive solution-oriented communication practices always
Live up to frosch core values at all times: respect, integrity, excellence, communication, commitment and delivering the unexpected
Requirements
East coast location preferred in order to visit philadelphia or washington dc client offices as needed
Must have written communication, excellent grammar, oral presentation skills and confidence, having have quick response time to any level of stakeholder
Travel account management experience with law firms, or financial services companies is preferred
Experience with domestic and international destinations, hotels, and supplier knowledge; understanding of meeting & events best practices; negotiation skills, and fundamental budgeting and logistics knowledge
Skilled in negotiating hotel contracts resulting in the best possible pricing, and terms and conditions and allowing for a streamlined internal process and a competitive advantage for the client
Meeting & event sourcing and contracting experience required (3rd party event planning agency or hotel experience preferred)
Fundamental knowledge of the components of a strategic meetings management program and m&e best practices
Experience navigating cvent tools
Corporate travel procurement experience, a plus
Strong understanding of m&e contracts, legal and business provisions
Highly proficient in word, excel, powerpoint, outlook and sharepoint
Ability to develop presentations and train m&e stakeholders across multiple internal and external audiences on cvent
The ability to influence both internal and external audiences
Comprehensive domestic and international destination and hotel knowledge
Strong hotel and other m&e contract negotiation skills
Ability to multi-task in a fast-paced environment with changing deadlines, ability to pivot quickly
Education: ba/bs degree preferred and 5-7 years industry experience
Benefits
What frosch offers you:
Opportunity to make a difference in a growing global company
Strong collaborative environment
Medical, dental and vision plus 17 supplemental benefits
Iata and lifemart benefits
Transitchek
Gym reimbursement
Continued industry training
Employee recognition program
We aspire to define ourselves as the travel company of choice, to deliver industry-leading expertise and service to our customers and build on the tremendous pride our employees have in all they accomplishWe will continue to align our resources to further integrate leading technologies into our customer experienceThrough it all, we will remain faithful to our core values; respect, integrity, excellence, communication, and delivering the unexpected.
Equal employment opportunity policy statement
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Frosch provides equal employment opportunities (eeo) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or geneticsIn addition to federal law requirements, frosch complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilitiesThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training._
Job type: full-time
Work location: multiple locations
