Job details
Salary $16 an hour job type full-time number of hires for this role 1
Qualifications
Customer service: 1 year (preferred)
Full job description
*monday-friday 12:00-8:30 pm mst/pst*
Essential duties and accountabilities:
Schedule collections on behalf of clients for donors
Create orders using the proprietary system
Order supplies and ship them to the appropriate recipients, if applicable
Work through various queues in crm to resolve issues/complete cases
Index documentation within proprietary system
Upload and qa various documents that come in through fax line
Qa and complete un-linked results
Assist billing with missing information needed for invoices
Identify issues and successfully resolve, quickly and efficiently
Achieve goals put in place to manage workload
Other tasks are necessary
Required experience:
Microsoft dynamics crm experience preferred
Proficient in microsoft office 365
High school diploma
Ability to use multiple computer screens
Working conditions:
General office setting with modern equipmentMust possess visual and audio skills and excellent verbal and written communication skills to complete above listed dutiesMust be able to sit ninety (90%) of scheduled work hoursMust be able to lift and carry 30 lbsMust be able to reach, stretch, and use step ladder as necessary for filing.
Physical requirements:
The physical requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this jobReasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the primary functions.
Job classification:
Non-exempt
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
Job type: full-time
Pay: $16.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Experience:
Shipping: 1 year (preferred)
Customer service: 1 year (preferred)
Second shift: 1 year (preferred)
Work location:
Fully remote
Work location: remote
