Job details
Job type full-time
Full job description
Facebook is seeking a highly motivated, skilled lead to join the admin coverage program team as an administrative coverage lead, predominantly supporting ct, et and emea based needsThis role will be responsible for providing administrative coverage to executives across the company as needed and managing a small team of coverage adminsThe core focus of the admin coverage team is to provide high touch administrative coverage support to executives across the facebook organizationThe day-to-day responsibilities of the team is primarily focused on services like calendaring, travel and expensesAs the lead for this group, you will be expected to monitor the bandwidth of your reports and act as an expert and source of knowledge for the teamThis role requires an ability to partner with internal teams across the businessThis person will need to be comfortable providing administrative coverage support to high-level executives, executing in a fast-paced environment, be highly organized, juggle multiple priorities and have strong communication skillsThis role is full-time.
Provide administrative coverage to executives across the company as needed
Manage/lead a team of coverage admins
Maintain an understanding of team workload and bandwidth, and enforce the ratio guidance and/or manage exceptions if necessary
Maintain adherence to the scope of program
Maintain an understanding of team and individual performance and quality of service
Develop and maintain program documentation and guidelines in partnership with coverage admin managers
Provide regular and frequent feedback and coaching to individual team members
Partner with coverage admin managers to address coverage admin escalations
Monitor the pulse and morale of the coverage admin program team members
Partner with coverage admin managers to manage the coverage process in support of the coverage admins on your team
Manage the on-boarding and training (and associated logistics) for new coverage admins
Serve as an expert on company and admin-related policies and guidelines (e.gTravel and expenses) and enforce with the team
Act as a subject-matter-expert in coverage admin best practices, tools, and processes
Serve as a power user of internal and external tools used by admins (outlook, concur, etc.), and serve as a coach to others
Stay on the pulse of administrative community updates and maintain documentation shared with the team
Experience leading or managing individuals or a small team
Experience mentoring, growing, and developing individual contributors
Experience managing bandwidth and balancing workloads of multiple individuals
Experience handling critical situations with executives and cross functional partners
Experience as an administrative or executive assistant with a knowledge in an administrative support role
Experience leading or managing administrative assistants or workers with similar backgrounds
Experience working on a shared services team
Experience using metrics and data, and experience telling a story with data
Facebook`s mission is to give people the power to build community and bring the world closer togetherThrough our family of apps and services, we`re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer togetherWhether we`re creating new products or helping a small business expand its reach, people at facebook are builders at heartOur global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful waysTogether, we can help people build stronger communities - we`re just getting startedFacebook is proud to be an equal opportunity and affirmative action employerWe do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristicsWe also consider qualified applicants with criminal histories, consistent with applicable federal, state and local lawFacebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting processIf you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com#li-remote
