Job details
Salary $15.00 - $15.50 an hour job type full-time contract number of hires for this role 9
Full job description
Job description:
The provider communications specialist is responsible for providing excellent customer
Service to mo healthnet providers via telephone, mail, and email inquiriesThey must
Maintain an in depth knowledge of mo healthnet policies, regulations, and procedures and
Have the capability to clearly and concisely interpret and explain complex claims dataThey
Access mmis, emomed, and online provider manuals to research, analyze, and assist with
Provider inquiriesThey are responsible to maintain departmental quotas and ensure that
Assignment deadlines are being met.
Experience:
Qualified candidates will have at least 2 years’ experience in telephone customer service and
Issue resolution, as well as 2 years’ experience in one or more of the following: healthcare
Provider relations, healthcare patient relations, insurance claims processing, medical billing,
Medical diagnostic and procedure codingThey must have a proven ability to operate in a
Fast-paced, high volume environment while adhering to departmental guidelines.
Job types: full-time, contract
Pay: $15.00 - $15.50 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work location:
One location
Work remotely:
Yes
Work location: one location
