Job details
Job type full-time
Full job description
Falls lake insurance company is the specialty admitted segment of james river group holdings, ltdAnd has been named a best place to work by business insurance 2015, 2016 and 2017Recently, james river group received national recognition as a 2021 top workplaces usa winner.
We are committed to providing a stable and rewarding work environment supported by our core values and guiding principles: integrity, accountability, innovation, customer service, communication, and teamwork.
James river group holdings, ltdIs a bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companiesThe company operates in three specialty property-casualty insurance and reinsurance segments: excess and surplus lines, specialty admitted insurance and casualty reinsuranceThe company tends to focus on accounts associated with small or medium-sized businesses in each of its segmentsEach of the company`s regulated insurance subsidiaries are rated `a-` (excellent) by a.mBest company.
Job summary
As the workers’ compensation underwriting manager, you will successfully lead and direct an underwriting team within the small to middle commercial insurance markets located in missouri and the southeastern regionSuccess in this role flawlessly executes the departmental goals, initiatives and objectives for profitability, production, compliance, and new product development.
Duties and responsibilities
Continuously exhibit and uphold core values of integrity, accountability, communication and teamwork, innovation and customer service
Assist in the development of annual business plans in coordination with the svp, underwriting
Execute annual business plans for the department to include a profitable underwriting strategy
Ensure that all department milestones and goals are met
Interview, select and train new employees
Guide and help team members with issues
Responsible for day-to-day tactical team decisions
Track employee performance and provide regular and appropriate feedback
Work with employees to collaboratively establish development plans
Provide employee feedback through regular check-ins and writing and delivering performance reviews
Lead team through obstacles and time constraints to overcome barriers and successfully deliver results
Recognize variances to operating plan and propose corrective actions
Underwrite the most complex accounts
Adhere to company guidelines and comply with state regulations
Solicit and underwrite profitable business from assigned agencies within the scope of delegated underwriting authority
Conduct underwriting audit of files to ensure underwriting guidelines and department policies are implemented consistently
Review and approve or decline risks exceeding an underwriter’s authority
Ensure maintenance and growth of profitable business partners by responding to inquiries and resolving agency problems in a timely, professional and informative manner
Evaluate agents by participating in on-going agency analysis and reviews
Partner with marketing to develop information regarding local market opportunities and competition and make recommendations regarding new products and rates
Travel with underwriters as needed and represent falls lake at marketing and agency events
Collaborate with actuarial, claims, it, and other departments as needed
Knowledge, skills and abilities
Ability to lead, motivate, influence, and mentor staff
Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable
Strong knowledge of the p&c insurance industry
Proficiency in mc office (word, excel, powerpoint, outlook)
Knowledge of current market conditions, distribution systems, trends competition and new product development
Ability to effectively assess risks, price, and negotiate business in accordance with established guidelines
Knowledge of key exposures and portfolio pricing techniques
Knowledge of forms and coverages
Ability to sell difference between our coverage and leading competitor’s product
Research, analysis and problem-solving skills
Ability to exercise sound judgement in making critical and complex decisions
Ability to build effective relationships with business partners and influence decisions
Ability to convey technical process information in a clear and concise manner
Ability to manage multiple tasks and projects effectively
Ability to identify and make process and procedure improvement recommendations
Ability to develop an operational plan that aligns with and supports the overall business goals
Strategic thinker with creative problem-solving abilities
Continuous learning style
Active listening skills
Excellent written and verbal communication skills
Ability to travel
Experience and education
Bachelor’s degree required
Minimum of eight to ten years of underwriting workers compensation insurance required
Minimum of two years of people/talent management experience required
Designations (cpcu, arm, ains, au, cic) preferred
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