We are farmers!
Join a team of diverse professionals at farmers to acquire skills on the job and apply your learned knowledge to future roles at farmersFarmers insurance also offers extensive training opportunities through the award winning university of farmers named by training magazine amongst top 10 corporate training units in the world.
Job summary
Provides expertise in the design and functionality of business applications; understands customers business processes and products and how best they can be supported by the application systems; reviews and validates application technical design provided by the supplier to ensure alignment with business requirements; performs quality review checks on project deliverables; validates suppliers estimates; estimates rough order of magnitude for new application functionality; supports the implementation activities, troubleshooting user/system environmental issues, and training as required.
Essential job functions
Works under the direction of the infrastructure coordinator lead and will be a contributing member of the infrastructure team within farmers infrastructure shared services - applications operations, focusing on performing and coordinating application impact analysis on enterprise-wide data center, network, and other infrastructure activitiesCoordinate application validation activities and ensure completion.
Apply and enforce itsm/itil standards for the change management process (identification, logging, categorization, prioritization, response, diagnosis, escalation, resolution, and closure).
Work with the incident management and problem management teams to proactively reduce issue occurrence/recurrence.
Work with various business units to prioritize server vulnerabilitiesCoordinate and prioritize aging vulnerabilities.
Identification and implementation of process improvements.
Coordinate infrastructure refresh/patching activitiesSupport infrastructure related maintenance/implementations
Identify and address performance monitoring gaps.
Represent applications operations and address audit-related assignments.
Certificate management
Access management
Coordinate and participate during disaster recovery exercises.
Represent ao in cpt meeting/activities
Proactively evaluate engineering processes and provide recommendations to increase efficiency.
Solid written and verbal communication skills is a must.
Experience with performance monitoring tools such as splunk and/or appdynamics is preferred.
Physical actions
Physical environment
Education requirements
High school diploma or equivalent requiredBachelor’s degree preferred or equivalent, relevant experience.
Experience requirements
Level i: 2 years of experience in application development / testing or business / system analysis role.
Special skill requirement
May require occasional traveling
Good written and oral skills
Participate in team meetings
Job location(s): us - ca - woodlndhll-wrnr, us - al - remote, us - ar - remote, us - az - remote, us - ca - la-4680wilshire, us - ca - remote, us - ca - sanjose-saratga, us - ct - remote, us - dc - remote, us - de - remote, us - fl - remote, us - ga - remote, us - hi - remote, us - ia - remote, us - il - remote, us - in - remote, us - ks - remote, us - ky - remote, us - la - remote, us - ma - remote, us - md - remote, us - me - remote, us - mi - caledonia km1, us - mi - grand rapids, us - mi - remote, us - mn - remote, us - ms - remote, us - mt - remote, us - nc - remote, us - nd - remote, us - ne - remote, us - nh - remote, us - nj - remote, us - nm - remote, us - nv - remote, us - ny - remote, us - oh - indpdc-oaktree, us - ok - oklacty-23rd st, us - ok - remote, us - or - remote, us - pa - remote, us - ri - remote, us - sc - remote, us - sd - remote, us - tx - austin-lngvista, us - tx - remote, us - ut - remote, us - va - remote, us - vt - remote, us - wa - remote, us - wi - remote, us - wv - remote, us - wy - remote
