Location
Candidate must be local to the phoenix area
Job summary
Supervises and directs the adjustment and administration of claims in an assigned area (involving specialization in or any combination of liability, property, or auto physical damage), participates directly in the adjustment of complex or unusual claims.
Essential job functions
Conducts case reviews and evaluates claims representative performance by continuous review of claims statistics, open and closed file evaluations, reinspection, and observation of activities in the field and officeReviews the settlement activity of the field claims office or claims service center to ensure sound systems, service, and securitySets and adjusts claim reserves within authorityResponsible for compliance with published company proceduresRecommends and carries out programs designed to meet the administrative technical training and overall development needs of all assigned personnelPromotes coordination of claims and marketing relationships by instructing agents in methods and procedures of claims handling and by participation in meetings conducted by the marketing departmentApproves and signs expense accounts for assigned personnel and all payments within authority for allo cated adjustment expense on files supervisedMaintains communication with competent specialists (for example, doctors, attorneys, and repair facilities) to insure prompt, economical, and professional handling of all types of claims in assigned areaPromotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manualsPerforms other duties as assigned.
Physical actions
Bending pulling sorting carrying up to 20 lbsPushing speaking (english) climbing reaching standing key entering reading (english) walking kneeling seeing writing (english)
Physical environment
Required job duties are normally performed in a climate- controlled office environment, but with exposure to some or all of the following environments when in the field: uncontrolled outside environmental conditions excessive noise levels chemicals chemical/biological conditions moving mechanical parts areas considered dangerous conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.
Education requirements
High school diploma or equivalent requiredBachelor`s degree preferredCompletion of, or actively pursuing a major insurance designation, or actively pursuing insurance related courses.
Experience requirements
Successful completion of technical competency exam (external hires have 90 days to take and pass the exam and should have a minimum of 3 years of prior claims experience), interview and completion of claims leadership development program requiredExternal candidates should have a minimum of three years of prior claims experienceThe same time-on-job requirement is preferred for internal candidatesSupervisor experience required for remote work.
Special skill requirement
Communication skills personal computer literate valid driver`s license bondable
Additional qualification
