Job details
Job type full-time
Full job description
Build the world`s fastest identity and checkout products
Company mission
Our mission is to make buying online faster, safer and easier for everyoneFast login and fast checkout enable a one-click sign-in and purchasing experience that makes it easier for people to buy and merchants to sellThe company’s products work on any browser, device or platform to deliver a consistent, stress-free purchasing experienceFast is entirely consumer-focused and invests heavily in its users’ privacy and data securityHeadquartered in san francisco but open to a globally remote workforce, we are a founders-led, privately held company funded by stripe, index ventures, susa ventures and other world-class investors.
We are committed to diversity and inclusion, and demonstrate our values through equitable pay, fantastic benefits, and access to all reasonable accommodations.
Summary the payments & risk team at fast strives daily to build and operate a world-class payment processing platform free of payment failures, void of fraud and as reliable as clockwork for both buyers and sellers engaged in e-commerce across the internetOur team is searching for an experienced payments analyst to join our growing team.
As a payments analyst, you will be primarily responsible for monitoring, analyzing, reporting, and actioning on key performance indicators such as uptime, payment success rate and payments costIf you’re passionate about payments or e-commerce, have strong data and analysis skills, and want to have a hand in building a world class payments system, this is a perfect opportunity for youCome join us as we upgrade the internet by creating a new, frictionless online checkout experience.
Role
Query large data sets to generate insights and reports on payment operations such as payment decline rates and reasons, interchange cost, buyer and seller attributes, payment methods used, etc
Collaborate with the data science team to optimize reporting capabilities
Collaborate with the operations team to spot performance issues or improvement opportunities
Communicate findings of analysis to various stakeholders such as operations, engineering, vendors, customers, executives
Use payment processing knowledge to recommend process or product enhancements based on analysis
Generate and disseminate reports to support various payment operations functions
Support ad hoc inbound questions on payment performance issues
Research and respond to customer payment questions and issues
Use payment processing knowledge and analytics skills to build scalable processes for our rapidly growing payment operations
Requirements
Strong knowledge, proficiency and experience of working with sql and excel/google sheets
Experience working in payment processing, e-commerce operations, and/or financial services
Experience with card payment processing is a big plus
Bachelor`s degree or equivalent practical experience
Ability to work both independently and in a team environment in a completely remote setting
Benefits and perks- because people matter
Comprehensive insurance (paid 99% by the company) with no deductible, and 10 dollar copays globally remote with flexible work schedules to fit your needs generous parental/family leave for all caregivers- available at any time within 12 months after the new family member joins you 401k with match up to 4% equity grant people-focused pto that you determine- time off is there when you want it, when you need it frequent inclusive events scheduled to allow everyone to express their voice (or dance skills) monthly exercise and internet stipends-and snacks
