Job details
Job type full-time
Full job description
Company: fedex freight
Job title: mgr-operations
Job requisition number: rc419884
Job family: fxf: ops-mgmt
Time type: full time
Locations:
10 commerce pkwy
West jefferson, ohio 43162-9419
Position overview:
Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures
Essential job duties/responsibilities:
1Lead, educate and develop company employees
2Plan daily manpower needs to ensure customers’ freight is delivered and picked-up timely and damage free
3Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
4Monitor dock to ensure proper loading techniques
5Evaluate and reconfigure route structures and bids based on local tendencies and characteristics
6Conduct safety meetings and facilitate quality groups
7Monitor and analyze all opportunities to cut costs and improve efficiencies
8Assist customers with rate quotes, claim information and setting appointments
9Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
10Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure
11Communicate with account manager(s) to ensure customers’ and company’s needs are met
12Identify freight moving at incorrect weight and classification
13Ensure all os&d is identified and processed properly
14Monitor actual performance data and gather information for reporting
15Assist operations supervisors as needed; conduct pre-shift meetings; implement company policy
16Comply with all applicable laws/regulations, as well as company policies/procedures
17Perform other duties as required
Disclaimer: this job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Qualifications:
Must possess high school diploma or equivalent
Prior management experience preferred
Strong communication skills (written and verbal)
Thorough knowledge of ltl industry, dot rules and regulations, osha laws, hazardous materials regulations, nmfc and tariff rules preferred
Able to work in a remote location, taking self-initiative without requiring immediate local supervision
Multi-tasked oriented and possess good organizational skills
Knowledge of microsoft office suite and internet
Working conditions:
Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
Hours may vary due to operational need
Frequent contact with service center personnel; fast-paced, deadline oriented
Must be able to travel as needed
Fedex freight is an equal opportunity employer, including disabled and veterans.
If you have a disability and you need assistance in order to apply for a position with fedex freight, please call 800-888-8252 or e-mail at adaassistance@freight.fedex.com.
Fedex freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicantHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
