Job details
Job type full-time
Full job description
Job description:
We have an exciting opportunity for a remote application administrator – ops center to join the operations center team, within the ferguson it organization.
As an operations center application administrator you will be responsible for administering and maintaining specified n-tier applications within ferguson`s technical environment to include installation, configuration, monitoring, planning, troubleshooting, and issue resolution.
**this role is approved to sit 100% remoteIf local to the newport news, va area, you will have the option for in-office work out of our new hq3 facility.**
Duties and responsibilities:
Administer n-tier application(s)
Administer cloud applications (azure, oracle)
Ensure the quality and delivery of application operations supporting the business in accordance with agreed upon standards
Perform capacity planning to ensure appropriate storage and/or processing capability for the specified applications to support present and future initiatives
Provide level 3 technical support to include proactive and reactive incident resolution
Perform proactive review of applications and systems performance metrics and alerts to ensure event correlation and trend analysis are performed on a regular basis
Collaborate with systems administrators to troubleshoot hardware and os-level issues on all platforms to include redhat/oracle linux, windows server, azure and oracle
Collaborate with networking to troubleshoot networking issues as it pertains to specified applications
Be able to identify recurring incidents impacting user population, help identify root cause, and resolve problems
Establish alerting and automated fix actions for application issues
Ensure knowledge database is populated with resolutions, workarounds, known issues
Review system logs to identify signs of potential problems
Execute software or system releases as requested
Establish and maintain users in regard to their files, rights, and account restrictions
Stay current on technologies affecting current systems infrastructure issues
Respond to requests for configuration changes
Resolve performance issues
Qualifications and requirements:
Minimum of 7+ years systems administration experience
Strong organizational skills
Excellent customer service skills and service orientation
Ability to communicate effectively to both technical and non-technical audiences in written and non-written formats
Ability to work collaboratively in a team environment
Manage and prioritize multiple tasks
Detail oriented – attention to detail.
Ability to work independently and solve problems
Ability to understand and create infrastructure diagrams using visio
Possess advanced windows server administration skills
Thorough understanding and experience with linux
Experience with shellwindows scripting
Thorough understanding of networking connectivity and load balancing
Experience or familiarity with application deployments through change management
Experience or familiarity with iis, html, java, jboss, azure and oracle cloud
Experience writing sql queries and scripts
Perks
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savingsFerguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, and holiday), employee assistance programs, associate discounts, community involvement opportunities, and much more!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employmentPlease contact us to request accommodation.
#li-remote
The company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 cfr 60-300.5(a), which prohibits discrimination against qualified protected veterans and the requirements of 41 cfr 60-741.5(a), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson enterprises, llcIs an equal employment employer f/m/disability/vet/sexual orientation/gender identity.
Equal employment opportunity and reasonable accommodation information
