Job details
Job type full-time
Full job description
Summary:
The closing manager is responsible for management and oversight of the closing departmentManaging work flow, assuring all closing documents are in compliance with company, fnma, fhlmc, fha, va, usda and industry standard rules and regulationsMake sure department production meets the deadlines required to get loans insured, endorsed or sold to third partiesWork with other departments on all process improvement activitiesThis position may require contact with borrowers, title companies and attorneys to resolve more complex issues.
Essential job functions:
Employee management, including time and attendance, reviews and performance evaluations
Make staffing recommendations based on volume
Insure that department production remains at the highest level possible meeting corporate and investor deadlines.
Maintain open lines of communication with all departments that interact with closing - assist subordinates as needed when problems arise - understand and adhere to all existing and/or changes to internal or external guidelines, processes and procedures as soon as they are implemented.
Ability to analyze trusts and any relevant title or escrow to ensure compliance with federal and state regulations.
Ensure loans are closed in compliance with the underwriters approval as well as all federal and state regulations
Manage and redistribute workload when necessary to maintain established service levels and ensure a positive customer service experience.
Monitoring daily, weekly and monthly production reports, allowing constant accessibility to take on immediate issues/concerns which need immediate attention.
Review, retrieve, create, distribute and discuss reports related to the closing department with staff and senior leaders.
This is a `work remote` position
Experience:
5+ years related closing mortgage experience
Experience leading, motivating and developing a team
Understanding of lending industry trends and various mortgage products such as va, fha, usda, conventional, etc is needed
Exceptional communication, supervision, math, customer service, and organization skills are required
Understand and adhere to all existing and/or changes to internal and external guidelines, processes and procedures as soon as they are implemented
Knowledge of closing laws/regulations
Detailed individual with attention to quality
Multi-lingual, a plus
U.sMilitary veterans are encouraged to apply
This is a `work remote` position
Be a part of a growing company that is truly committed to its employees and clientsConsider joining the first bank familyAs a member of our family, you are part of one of the largest independent banks in the u.sWe are proud of our growth and success over the past 100 years and look forward to a bright and promising future.
Diversity
At first bank one of our biggest strengths is the diversity of our peopleOur mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organizationWe encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skillsWe strongly encourage you to apply whenever a first bank job opportunity interests you.
First bank is a vevraa federal contractor and an equal opportunity/affirmative action employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Attn: applicants interested in a san francisco based position: first bank will consider qualified applicants with a criminal history in a manner consistent with the san francisco fair chance ordinance.
