Job details
Salary $15.00 - $17.50 an hour job type full-time
Full job description
About premier:
As a privately-owned company with roughly 2,000 employees in four locations, premier bankcard puts people first by offering benefits that support your life and well-beingPlus, we provide performance incentives, paid volunteer hours, growth and career advancement opportunities and even throw some epic employee celebrations – from concerts by big name artists to giving away carsLearn more about the premier community here!
About the role:
Customer service is the heartbeat of premier bankcardWe depend on our customer service professionals to represent our brand & services while helping our customers reach their goals.
By joining this award-winning team that is committed to putting customers first, you will be helping people with less-than-perfect credit every dayYou will be an advocate to customers reaching out for support, fielding inbound calls, troubleshooting inquiries, and solving customer needs & concerns.
Plus, a spot on this team could be just the beginning of your careerOur “promote-from-within” philosophy offers the opportunity for professional growthCustomer service has proven to be a launching pad of development that has translated into long term careers throughout premier bankcard.
Click here to view a day in the life of our customer service associates!
Location:
This opportunity is open to candidates who reside within the states of south dakota, iowa, or minnesota only, and whose home address is within 100 miles of our physical premier bankcard location.
Use this link to check the distance between your home and our physical location to confirm your eligibility!
Check your distance!
Technology
Premier to provide the pc
Headset will be provided by premier
Premier to provide telephone and vonage box
High speed internet access, dsl connection or cable modem is required (this cannot be a wireless connection)
Having a smart cell phone is necessary for accessing a security token application
Software functionality to be provided via premier bankcard
Use of cellular phone or cordless land line phone is prohibited while in premier workspace
Need to be able to pass speed test from https://www.speedtest.net/
Comprehensive training:
To ensure you’re equipped for success, we deliver an extensive paid training program, up to 3 weeks in lengthWe also offer ongoing training opportunities for continuous improvement.
You’d be a great fit if you are:
Highly motivated and enjoy being rewarded for your efforts
Energized by a challenge and ability to make an impact
A strong communicator passionate about helping others
Culture & total rewards
At premier bankcard, we believe our employees are our most valuable resource, and we show it tooWe live our views and values every day by taking great care of our employees, customers, and communitiesWe treat everyone in a way that makes them feel valued, respected, and rewardedCheck out an in-depth look at premier benefits!
We work hard to attract, retain, and reward bright, motivated, proactive employees who embrace the premier way in their own individual pursuit of excellenceOn average, employees at premier have a tenure of nearly 10 years!
Competitive compensation package with $15/hrMinimum.
Top 75% of customer service associates are eligible for incentives!
Opportunity to promote twice within 1 year of employment!
Full medical benefits for 20+ hours/week with free dental and vision coverage.
Generous time off plans including pto, sick pay, and bonus days.
401(k) – dollar-for-dollar match up to 5% of total compensation, 100% associate-owned
Employee wellness program
Special discounts and offers for events at the denny sanford premier center
Paid community volunteer hours - premier averages 30,000 hours of volunteer hours per year!
Fun employee parties!
Neither first premier bank nor premier bankcard, llc discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.
