Job details
Salary from $19 an hour job type full-time number of hires for this role 1
Qualifications
Us work authorization (required)
Full job description
the continental automotive group is an exceptional place to be, and lucky for you, we`re recruiting! we are a locally-owned, family-operated company with locations in north/central austinEmployee satisfaction is centric to our philosophy, exemplified by our impressive tenure, encouraging, flexible, supportive work environment, and extensive employee benefits package.
Check out our transformational not transactional culture!
Https://www.youtube.com/watch?v=hhuuefo11n4
A typing test is required for this positionYou will need to visit https://play.typeracer.com/ to complete 2 typing tests and submit it with your applicationPlease be aware your application will not be processed until the typing tests are taken and attached to the application.
Competencies:
Attention to detail
High standards
Flexibility/adaptability
Efficiency through organization and practice
Openness to critiques and ideas
Genuine passion to create a world-class transformational experience for customers/co-workers
Desire and ability to work autonomously (task, time, technique, and team)
Handling and responding promptly to incoming calls, emails, and online chats
Responsibilities include but are not limited to:
Type 45+ wpm
Natural at building rapport quickly
Process focused - structure and consistency is key
Basic computer abilities (quickly learn different software, basic spreadsheet use, office work, etc)
Online conversations/online chatting while answering phones and working internet leads
Open and trusting in a team environment - trust is key
Must have held a valid driver`s license for at least 1 year
What to expect:
We believe in self-development, often encouraging one another to be our bestThere is a positive culture with attentive and supportive managementWe strive to set all employees up for success.
We don’t sell cars, but we engage with people looking to buy carsWhat we do sell are appointments to visit the dealershipMost of the customers we speak with are excited at the prospect of getting a new car, which makes the day go by faster and feel positiveWe do make outbound follow up calls with an hourly quota.
Training is thoroughWe will demonstrate how to create engagement and have positive, value adding conversations, as well as how to operate all computer systemsThis is a team-based job where we rely on each other for help and supportWe serve 5 major brand area dealerships (honda, infiniti, subaru, mercedes-benz, and audi).
Schedule:
This position offices out of austin, tx, however our team enjoys working from home perks as wellAfter thorough training, enjoy in-office, remote, or hybrid (remote/office) work.
This is a full-time positionWe`re extremely flexible on granting our employees days off when advance notice is givenOvertime occasionally available.
Schedule 1: mon, tue, thu, fri 11:15-7:15pmSat 8:45-7pm
Schedule 2: mon, tue, wed, fri 11:15-7:15pmSun 10-6pm
Schedule 3: tue-fri 9-6pm, sat 8:45-7pm
2-3 weeks training schedule shifts: mon-fri 8-5pm, 9-6pm, or 10-7pm
Note: in-office training preferred, however, we will consider remote training on a case-by-case basis.
Compensation:
$19+ an hour depending on experience.
Our compensation structure for this role is almost unheard of in the industryWe offer a competitive rate of pay with the expectation of outstanding performance, while providing our customers with transformational, not transactional serviceIf you are just looking for a carrot to chase from month-to-month, this may not be the right role for youWe are looking for someone who takes pride in their work and genuinely enjoys helping peopleOur team is focused on providing the best possible experience for our customers and enjoy working in a collaborative environment!
Core values:
Transformational not transactional - be transformational
Https://www.youtube.com/watch?v=hhuuefo11n4
1We do what we say we`re going to do
2We encourage and support each other
3We`re committed to continuous growth
4We`re all goal-setters
5We promise to be mentors/mentees
6We create and are part of high-performing teams
Benefits
The continental automotive group is an equal opportunity employer and a drug free workplace.
All continental automotive group full-time employees receive:
Employer paid dental insurance
Employer paid life insurance
Employer paid medical insurance
Employer paid health savings account contribution
Employer paid wellness clinic
Employer paid flu vaccinations every fall
Employer percentage matching for 401k
14 paid time off vacation days/year (60 days - 3 years)
19 paid time off vacation days/year (3 - 7 years)
24 paid time off vacation days/year (7+ years)
Annual christmas bonus based on tenure
Annual christmas party
Annual employee appreciation dinner
Employee vehicle purchase program
Employee discounts on collision repair, parts, and service
Bi-weekly pay periods, paid on fridays
Holidays: thanksgiving, christmas & new years
Employer paid lunches every saturday
Employer paid lunches/dinners - special occasions (blood drives, birthdays, awards, etc.)
Access to in-house insurance agency
Access to in-house marketing agency
Voluntary life term and whole insurance
Voluntary aflac supplemental coverages, voluntary vision plan, pet insurance, and legal shield
$200 donation to charity of your choice with approval
We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
Cag is committed to compliance with the american disabilities actIf you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.
Job type: full-time
Pay: from $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work from home
Schedule:
Monday to friday
Weekend availability
Work location:
Fully remote
Work location: remote
