Job details
Job type full-time number of hires for this role 2
Qualifications
High school or equivalent (preferred)
Customer service: 3 years (preferred)
Spanish (preferred)
Full job description
Growing personal injury law firm is looking for an intake/ sales specialist to join our intake teamCandidate should be an excellent communicator with a positive attitudeYou will be the initial person to speak to one of the thousands of innocent injury victims and their families who contact us to help win their injury cases.
The intake/sales specialist will be responsible for taking calls and emails from potential new clients, investigating preliminary issues, communicating with legal staff, and entering cases in case management systemThe ideal candidate has at least one (1) year prior sales/intake experienceApplicant must have strong communication skillsThe firm offers competitive compensation and monthly bonus all while working from home!
Responsibilities include, but not limited to:
Responsible for answering inbound calls from potential new clients while providing excellent client service
Knowledge or experience with insurance claims, personal injury, or similar areas
Ability to gather and enter case details into our case management systemDetails includes: injuries/damages, liability, and insurance coverage to determine validity of potential case etc.
Requirements:
Excellent communication skills
Track record of meeting and exceeding goals
Strong work ethic
Proficient computer literacy with general office applications including: outlook, word, excel
Positive attitude
Strong attention to detail
Minimum one year call centers or sales experience
Bi-lingual is preferred but not required
No cold calling!
Hot leads & real time leads!
Monthly bonus!
Job type: full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work from home
Schedule:
8 hour shift
Monday to friday
No weekends
Covid-19 considerations:
Permanent full time remote/work from home position.
Education:
High school or equivalent (preferred)
Experience:
Customer service: 3 years (preferred)
Language:
Spanish (preferred)
Work location:
One location
Work remotely:
Yes
Work location: one location
