Job details
Job type full-time
Full job description
Description:
Frasco, incIs an enterprise-wide solutions provider and leader in the industry! become a part of our growing team!
About us: frasco® profiles is a division of frasco, incA full-service business to business investigation corporation serving employers throughout the united states, including many of the nation’s largest employers, insurance carriers, municipalities and public agencies, as well as the professional service partners that represent themThe frasco® profiles division provides national and international pre-employment screening services, including background checks, drug screening, physicals and other talent assessment tools.
Operations manager primary job duties:
Help build and maintain a strong and scalable infrastructure through planning, staff development, and continual process improvement
Ensure compliance of programs, policies, processes, procedures, and best practices
Ensure that performance and quality of service conform to established standards, specifications, and company guidelines
Establish short and long term team goals and work to achieve team performance benchmarks
Ensure that audit information, processes and procedures are accurate
Manage assessment activities for the program and manages findings and corrective actions to ensure that milestones for quality and completeness are met
Ensure compliance, provides guidance to the team in interpreting policies, regulatory and governmental regulations, and company guidelines
Ensure that procedures and policies are maintained and modified regularly
Manage quality assurance programs
Track and measure staff performance
Research new technologies and alternative methods of efficiency
Assist with staff development and training
Work with vp to set and review budgets and manage cost
Requirements:
Operations manager skills / knowledge:
Working knowledge of employment background and occupational health screening services and operating platforms
Track record of successful employee management and leadership
Strong computer skills including microsoft office applications
Strong internet research skills; especially with locating information quickly
Demonstrated ability to manage multiple, competing priorities
Goal oriented and comfortable working with performance metrics
Ability to model behaviors that reflect frasco profiles core values
Ability to identify technical problems
Excellent oral and written communication skills
Excellent editing skills to conform with proper english grammar
Operations manager minimum qualifications:
Bachelor’s degree in business management preferred
Must type accurately
Experience in employment background screening/verification a plus
Experience with coaching, teaching, assessing, and mentoring
Ability to problem solve and lead teams to produce timely results
Strong interpersonal skills and capabilities for dealing with all levels of management, their support teams and broad cross section of clients.
Headquartered in los angeles, ca, frasco, incHas enjoyed immense success and a proud history of growth since 1964! we offer an extremely competitive salary, along with a comprehensive benefits package, including matching 401k.
All inquiries will remain confidential
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