Job details
Job type full-time
Full job description
Position description:
The manager, default change controls is responsible for the management of a team of default business process analysts who are overseeing project completion and change management items for defaultThe manager works collaboratively with various default business groups in developing project plans and implementing process solutions for defaultThe manager will work closely with change management, legal, it and various lines of businesses to implement changes necessary to insure state, federal and investor and insurer guidelines are metThe manager will assist business partners in defining system and process enhancements and oversee the project management required to ensure successful and timely implementation.
Development and management of project plans with all default lines of businessEnsure staff conducts timely follow up on project deliverables and updates tracking tools utilized.
Works cross-functionally to drive optimized service business design within the default department through opportunity/issue identification, systemization, testing, training and deployment.
Understand the default department’s use of systems, reports & tools and function as a subject matter expert.
Analyze the process and procedures that default has in placeCollect data and perform research to gain a complete understanding of the default department business needs in order to measure the effectiveness of the current practices.
Works with team to develop recommendations for improvement based on observation, data analysis, audit recommendation, and evaluation of business cross departmental workflow.
Translate agency and regulatory technical material and concepts into verbal and written communications for default managementAssess the change, determine the impacts, and based on impact assist default management to design a strategy to support the department through the change, execute the strategy, and measure its effectiveness based on a change adoption model.
Maintain documentation with respect to all default projects and develop status reporting for default leadership.
Ability to organize and manage multiple projects and timelines.
Ensure that business process outcomes recommended and managed are in harmony with the organization’s strategic goals.
Work collaboratively across all departments of default to help improve the execution of projects managed
Focus on the entire default process from beginning to end, introducing innovation into the process that can impact results, enhance profitability and assist the organization to meet its business objectives goals.
May deliver presentations to leadership outlining projects under management, team success measurements, and control.
Design and facilitate meetings or focus groups as appropriate.
Conduct regular meetings with staff to review projects managed
Provide training to staff and provide resources required to allow for success
Other projects as assigned
**this position can be worked 100% remote
Position requirements:
Knowledge of the life of a loan through the default mortgage process
Ability to review investor/insurer guidelines or regulatory updates and understand departments impacted by change
Organizational skills and effective time management
Ability to communicate with leaders at all levels within the organization
Supervisory experience 2-4 years; project oversight experience 5-8 years
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Founded in mount laurel, nj in 1990, freedom mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the usaLicensed in all 50 states, washington d.c., puerto rico and the virgin islands, freedom mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing.
Our mission is to foster homeownership in americaFreedom is a leader in va mortgage lending and is one of the mortgage industry’s largest philanthropic supporters of the uso and military families through its team freedom cares philanthropic arm.
Locations include suburban philadelphia and fishers, in, two regions where we were named top workplacesWe also have large operating centers countrywide, including these desirable markets: beaverton , or; boca raton, fl; columbia, md; jacksonville, fl; melville, ny; plano, tx; san dimas, ca; tempe, az; troy, mi and woodbridge, va.
If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further.
Freedom mortgage corporation is an equal opportunity employer committed to workforce diversityQualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilitiesLocal applicants encouraged to applyEmployment contingent upon successful completion of background investigationSmoke-free workplaceDrug-free work environmentExcellent benefits package including medical, dental, vision and 401(k)All resumes are held in confidenceOnly candidates whose profiles closely match requirements will be contacted during this searchLender nmls id:2767
Equal opportunity employer- minorities/females/disabled/veterans
