Job details
Job type full-time
Full job description
Position description:
The junior letter coordinator is responsible for the generation of manual letters and some
Machine-derived letters that need additional attention required by contractual and state default
Letter requirements; i.eThe manual addition of pay histories or legal descriptionsWill ensure all
Required letters and disclosures created by freedom mortgage corporation are appropriately
Maintained within the servicing system of recordWill act as a subject matter expert on default
And some servicing lettersMust be able to recognize and address all tasks associated in the
Default world to ensure compliance with a special emphasis on state and investor guidelines.
Generate letters utilizing multiple tools, including but not limited to, the servicing system of record and mail merge.
Coordinate with servicing lines of business to ensure effective, timely, and required communication with the borrower as outlined by regulatory requirements.
Act as an administrator for the letter libraries by ensuring all letters reflect production templates and in-flight revisions.
Review and process daily control reports.
Perform daily reconciliation of vendor produced letters to confirm accuracy.
Identify opportunities for letter updates or revisions due compliance or business feedback.
Create detailed test cases and perform new and regression testing for all statement/letter changes as well as monitor post implementation to ensure data integrity.
Serve as a subject matter expert and track the various requirements of each default letter based on the requirements of the contractual breach and state guidelines.
Review and respond to local counsel feedback regarding breach letters.
Escalate potential template updates to change management and legal compliance based on the same.
Assist with monthly process reviews (audits and exams)
Responsible for managing default letter templates.
Support the lettering needs for default and servicing by managing letter templates and generation based on regulatory requirements.
**this position can be worked 100% remote
Ba degree; or six (6) months to one (1) year related experience and/or training; or equivalent
Combination of education and experience.
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Founded in mount laurel, nj in 1990, freedom mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the usaLicensed in all 50 states, washington d.c., puerto rico and the virgin islands, freedom mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing.
Our mission is to foster homeownership in americaFreedom is a leader in va mortgage lending and is one of the mortgage industry’s largest philanthropic supporters of the uso and military families through its team freedom cares philanthropic arm.
Locations include suburban philadelphia and fishers, in, two regions where we were named top workplacesWe also have large operating centers countrywide, including these desirable markets: beaverton , or; boca raton, fl; columbia, md; jacksonville, fl; melville, ny; plano, tx; san dimas, ca; tempe, az; troy, mi and woodbridge, va.
If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further.
Freedom mortgage corporation is an equal opportunity employer committed to workforce diversityQualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilitiesLocal applicants encouraged to applyEmployment contingent upon successful completion of background investigationSmoke-free workplaceDrug-free work environmentExcellent benefits package including medical, dental, vision and 401(k)All resumes are held in confidenceOnly candidates whose profiles closely match requirements will be contacted during this searchLender nmls id:2767
Equal opportunity employer- minorities/females/disabled/veterans
