Job details
Job type full-time
Full job description
Front is a hub for customer communication that allows companies to offer tailor-made service at scaleFront looks and feels like your email inbox with a few very important differences: teammates collaborate in the same place where external messages are sent and received, and behind the scenes, robust workflows and integrations power the efficiency and insights typically found in a crmMore than 6,500 businesses use front to work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touchThe result is premier, personalized service that scales with your business — and a team that works together as one.
With $138m in funding, front is backed by sequoia capital, and other leading venture capital firms, as well as independent investors including top executives of atlassian, okta, qualtrics, and zoomFront was recently named to wealthfront’s career-launching companies in 2021 and forbes cloud 100 2020, the definitive list of the top software companies in the worldWe have also been recognized on linkedin’s 2020 top startups, the new york times’ the next wave of ‘unicorn’ start-ups, fortune’s best small workplaces, and glassdoor’s best places to work.
At front, our search stack powers intelligent features and algorithms that help surface the most relevant results to users all across the product, improving product navigation, usability and delightfulnessWe’re looking for talented, self-motivated engineers with a background and interest in search to join front`s core search team based in parisWith work on the team ranging from conversation search to contacts autocomplete and spans the front web, desktop, and mobile apps, we`ve only begun to scratch the surface of what we hope to see evolve into a unique, universal search experience that underpins the customer communication hub of the future.
We are able to hire remotely in france, the uk, ireland, and poland.
What will you be doing?
Bring your search expertise to the team to transform our ideas into features, and improve the search experience for thousands of customers
Have an impact on all the searchable resources at front and beyond and become a solid contributor to the organization
Improve our existing algorithms models to increase search accuracy
Partner closely with research designer, engineers, and dedicated product manager
Some numbers (across 2 regions and ) :
In-house managed elasticsearch clusters
120 tb of production data
650m of search queries served per day
465m of indexing queries processed per day
What skills and experience do you need?
Product-minded: committed to building the best user experience.
2+ years of industry experience building highly available, large-scale distributed search systems at a large-scale internet service (example: elasticsearch)
Knowledgeable about modern web technologies and excited to learn new ones, e.gNode.js es6, typescript (bonus: react if making a neat search ui to have an impact on the whole search experience)
Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.
Understand the trade-offs between different engineering solutions when solving a problem, value pragmatism over idealism
Bonus
Rigor in a/b testing, test coverage, and other software development best practices
Experience working with complex data models at scale
Front provides equal employment opportunities (eeo) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
