Job details
Job type full-time
Full job description
Overview: this opportunity is available in any location, including remote.
Ges, global experience specialists is a global event marketing company with a legacy spanning over 90 years and teams throughout north america, europe and the middle eastWe create some of the most incredible events in the world – traveling entertainment exhibitions, global user groups, sales conferences, holiday extravaganzas and exhibitions of all sizesFrom initial strategy to show-stopping audio visual, accommodations to insightful measurement – and every detail in between – we bring brands to life!
Our mission is to create memorable event experiences, and we count on our talented employees around the world help us do itWe are looking for team members who can dream up the impossible and deliver it.
Ges currently uses salesforce.com to enable marketing, lead generation, selling, and service as well as client support operationsThis is a hands-on salesforce administration position that will primarily support the north american exhibitions business unitSuccessful candidates will be familiar with technical requirements, system configuration, user requirements, and related procedures for sales and service cloudsResponsibilities:
Migrate user groups from classic ui to lightning, to include re-configuration/optimization of records/apps and training end users
Create & manage fields, custom objects, record types, apps, page layouts
Configure workflows, process builders, flow, custom objects
Provide day to day end user support – trouble shooting, ad-hoc requests
Create & update reports and dashboards
Use data loader for bulk updates
Configure and implement 3rd party apps
Manage users – setup new users, maintain/update profiles, permission sets, role hierarchies, sharing rules, permission sets, and ensure appropriate access; support and participate in user audit process
Train new users, develop training plans, materials, and documentation for users
Help manage sandbox environment
Review salesforce updates to include testing, developing communication/training documents
Qualifications:
Certified salesforce administrator, sales cloud & service cloud
1+ years dedicated experience with both sales & service clouds in salesforce.com
Experience with lighting ui, converting users from classic to lightning
Strong time management, planning, prioritization, and technical skills
Independent, self-learner; comfortable being solo admin
Strong verbal and written communication skills
Must have a sense of urgency and self-motivation
Work environment:
Ability to travel when requested up to 10% after covid restrictions are lifted.
Benefits:
Our team members are our family, so we help our team members care for their familiesThe rewards of joining ges are extensiveWe offer a comprehensive benefits package to all full-time employeesHere are some of the highlights:
Competitive salaries
401k with company match
Healthcare/vision/dental insurance
Wellness benefits
Career development program
Employee assistance program
Vacation time
Community involvement opportunities
Team activities
And much more……
#li-remote eeo information: equal opportunity employer, including vets and disability
