Company overview: mitchell, genex and coventry
With mitchell, genex and coventry now one organization, we’ve dramatically expanded our ability to deliver innovative services and technologies to our customersWe’ve also seen career opportunities within our combined organization growEach part of our organization helps people recover after a challenging event in their lives.
Mitchell delivers trusted software and services to the property & casualty claims, collision repair and risk management industries with technology-enabled solutions that simplify claims handling, repair processes and pharmacy transactionsGenex helps injured workers return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customersCoventry offers the nation’s largest and most diverse set of provider and ancillary networks focused on improving total overall outcomes.
Together, we bring a complete set of proven capabilities for our partners who require more than one-dimensional solutionsWe combine innovative technology, insightful analytics and deep expertise to help them reach their ultimate goal—restoring livesJob description:
Provides administrative support services and supervision of their team
Ensures that all received referrals and files delivered from our clients are addressed in genex’s portal by the members within our team
Maintains availability for any questions their team members may have
Ensures that all emails sent to uradmin@genexservices.com are handled in a timely manner
Screens information received to ensure clarity and completeness
Maintains current knowledge and skills relative to procedure changes, software or workflow updates, and regulation additions or modifications
Responds to phone and electronic communications from ur stakeholders
Ensures that all requests for authorization are entered into genex’ software on a same day basis
Makes sure all new members are properly trained at their position
Reaches out to the client, clinical staff, and provider offices regarding any issues or concerns that arise
Performs quality assurance for their team’s work
Maintain statistics with regard to their team’s performance
Administrator for genex’s “clinical help desk” project
Works closely with genex client services group to make sure that our clients receive the best service possible
Reconciles the workload that genex receives on a daily basis
Any and all other job related tasks that are assigned to them by the production manager or the director of operations
Qualifications:
High school diploma or equivalent
Must be proficient in microsoft office especially word and excel.
Typing skills required.
Must have good communication skills and be able to collaborate effectively with others.
Prior office experience preferred.
Benefits : we’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and selfThese offerings include medical, dental, vision, health savings accounts / flexible spending accounts, life and ad&d insurance, 401(k), tuition reimbursement, and an array of resources that encourage a lifetime of healthier livingThe company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our peopleThe company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law#li-allexis
