Description:
The server technician is a part of the it help desk and ensures our systems are operational, configured appropriately and performing correctly.
Responsibilities:
Server operationsMeasure the power and performance of various server platforms including both internal and competitive systemsResponsible for server assembly, operation, sw installation and debug/repair of hardwareSetup, configure, run maintenance, and lifecycle of storage and data backup solutionsPatch management testing and coordination including development and testing security patch packagesParticipate in technical on-call rotation.
Installation and maintenanceInstall parts (e.gProcessors, memory, storage, nics, etc.) for both rack and bench systemsPerform routine data collection and maintain systems, racks, power, network, and remote accessServe as a key enabler for offsite resources by resetting systems, swapping out parts, and providing overall scheduling for server usageMaintain lab server and network infrastructure and conduct automated tests on clients software/hardware componentsConfigure windows, setup pc from scratch, and troubleshoot hardware and softwareLoad drivers in windowsAssist in maintaining ip addressing databaseAssist in maintenance and auditing of all monitoring systems.
Firm buildingActive engagement in department-specific and firm-wide initiatives in order to expand capabilities, create solutions to unmet business needs, improve user experience, or develop more efficient processesAbility and willingness to contribute to the advancement of team, office and business capabilitiesOther duties as required by the position.
Required qualifications:
High school diploma or equivalent experience required
3+ years of experience working as a server technician, network administrator or windows server administrator required
3+ years’ experience in windows, ms-exchange, ms office 365, basic networking and overall end-user support required
Preferred qualifications:
Associate’s or bachelor’s degree in computer science or related field strongly preferred
Experience migrating to cloud services (sharepoint, exchange, virtual servers)
Vmware/storage experience
Scripting/automation (powershell/python)
Citrix cloud/vdi/xendesktop proficiency
Cisco cloud email security (ces)
Solarwinds monitoring experience
Excellent pc troubleshooting skills; including experience with ad, dns, dhcp and vpn
Excellent verbal communication skills
Excellent customer service skills including the ability to work with all levels of employees
Must possess a sense of urgency and work well under pressure
Ability to work independently, remotely or as a team
Ability to participate in on call rotation that may include evenings and weekends
Glenmede requires our employees to be vaccinated as a condition of employment, subject to accommodationIf you are hired, we will require you to prove that you received your covid-19 vaccine or have a valid religious, medical, or other reason not to be vaccinated.
Glenmede is an equal opportunity employer and prohibits discrimination and harassment of any kind: glenmede is committed to the principle of equal employment opportunity for all employees and applicants and to providing employees with a work environment free of discrimination and harassmentAll employment decisions at glenmede are based on business needs, job requirements and individual qualifications in full compliance with all local, state and federal laws prohibiting discrimination on the basis of race, color, religious creed or belief, national origin, ethnicity, ancestry, age, physical or mental disability, hiv status, sex including pregnancy, childbirth, breastfeeding or medical conditions related to breastfeeding, and medical conditions related to pregnancy or childbirth, gender, sexual orientation, gender identity and/or expression including a person’s actual or perceived gender-related self-image, appearance, behavior, expression, or other gender-related characteristic, regardless of the sex assigned to that person at birth, sexual and reproductive health decisions, marital, civil union or domestic partnership status, past or present military service, alienage or citizenship status, family medical history (including pregnancy), genetic information or characteristic, family or parental status, caregiver status, status as a victim of domestic violence, an individual’s status as having a known relationship or association with a member or members of a protected category, or any other status protected by the laws or regulations in the locations where we operateGlenmede will not tolerate discrimination or harassment based on any of these characteristics.
** we are not seeking agency assistance with this roleNo agencies, third parties, or phone calls, pleaseGlenmede is not accepting unsolicited resumes from search firmsAll resumes submitted by search firms to any employee at glenmede via-email, the internet, or directly without a valid written search agreement will be deemed the sole property of glenmede, and no fee will be paid in the event the candidate is hired by glenmede.
