Job details
Salary $40,000 a year job type full-time
Full job description
Location: phoenix, az
Type: full time minExperience: entry level
Company
Loadup is a fast-growing company offering consumers a modern alternative to pickup and assembly services using a tech-enabled order management and logistics platformWe serve both individuals and businesses by matching consumers with our network of service providers for junk removal, item haul-away, reverse logistics returns, white-glove item assembly, and much more! we are growing fast and are looking for talented, committed, driven individuals to join our team! we have been ranked in the inc5000 as one of the fastest growing private companies in america by incMagazine three years in a row and we are a certified great place to work®.
Benefits and perks
Full remote work program
Competitive salary
Monthly commission on sales
Monthly bonus opportunity
Employee stipend program
Medical, dental, vision, life insurance benefits
401(k) with 4% company match
Paid time off policy
In-office perks such as coffee, snacks, and a casual work environment
Fun company outings
Monthly goal attainment rewards
Opportunities for growth within the company
Position description
As a loadup inside sales representative, you are a critical part of team loadup serving as the first point of contact for both our clients and consumers.
Responsibilities
You’re the face of our company; provide a warm, friendly experience for our consumers and service providers that inspires confidence in our platform!
Handle incoming orders with energy and enthusiasm
Communicate with service providers to drive problem resolution in real time
Master loadup software to manage order information and monitor service provider activity
Monitor and ensure all orders are assigned to service providers
Monitor status of jobs throughout the day to ensure on time performance and successful resolution to customer requests
Proactively troubleshoot and resolve potential scheduling conflicts to minimize service issues
Schedule
As a company we operate monday - saturday 8 am mst to 7 pm pst (shifts may vary)
Compensation
$40,000 per year + monthly bonus and commission based on performance metrics
Requirements
High school diploma
Customer service focused experience preferred
Strong organizational, communication, and time-management skills
Ability to work in a fast-paced environment
Positive, high-energy attitude
Resourcefulness, creativity, and problem-solving skill set
Comfortable with web-based software and tools
