Job details
Job type full-time
Full job description
Overview: title: diversity, equity and inclusion director
Responsible to: chief talent officer
Division/depart: talent development
Supervises: n/a
Flsa status: exempt
Basic function:
Develop and promote a strategic plan for organizational culture and diversity, equity and inclusion best practices through workplace initiatives and team member engagement.
Manage internal goodwill industries international, inc(gii) initiatives to advance diversity, equity and inclusion.
Curate diversity, equity and inclusion resources to support local goodwill organizations throughout the united states and canada.
Responsibilities: 1Engage subject matter experts and initiate and maintain collaborative relationships with other organizations, including the goodwill network, to curate and disseminate effective practices, tools, templates and lessons learned, to advance diversity, equity and inclusion.
2Conduct research and analysis to apply best practices and provide insight on
Developing diversity workforce management trendsBenchmark industry best
Practices to support strategies to monitor and evaluate business area and enterprise-wide progress in creating a diverse and inclusive workforceDefine and implement the next appropriate metrics and tools.
3Collaborate with gii colleagues to integrate diversity, equity and inclusion best
Practices into gii’s culture and overall operations, and act as a change agent to drive dei initiatives at a strategic level.
4Review and inform operational goals focused on organizational policies impacting
Internal and external communications, vendor selection, network support, requests
For proposals and grant making, partner assessments, and equitable benefits for
Team members.
5Lead the dei task force promoting safe and open dialogue related to dei and
Overall cultureEstablish a dei oversight committee comprised of all levels of team
Members to ensure equitable representation in activities across giiFacilitate
Learning opportunities related to dei for gii team members.
6Serve as liaison to the diversity, equity and inclusion steering committeePartner with the committee chair and help the committee in meeting objectivesCoordinate annual awards related to centers of excellence at fall conference and inclusion and diversity.
7Facilitate sharing of effective practices, peer learning, and other resources with local goodwill organizations via an array of mechanisms including and not limited to listserv messages, documents, message boards, e-newsletter articles and mygoodwill.
8Other duties as assigned.
Relationships:
Internal: works closely with gii team members and the executive team.
Local goodwill organizations: regular contact with local goodwill organizations.
Outside: regular contact with national and local organizations.
Government: n/a
Qualifications: aDemonstrated knowledge of and hands-on experience with dei best practices.
BExcellent communication skills; ability to communicate effectively on the telephone and electronically with individuals and groups.
CAbility to manage multiple initiatives and, at times, ambiguity while leading through change in order to deliver with speed, quality, and continuous iteration to drive innovation.
DAbility to write clearly and succinctly in a variety of communication settings in order to convey messages and have the intended impact at briefings and presentations with large and small groupsAbility to change tactics mid-stream, if needed.
EAbility to cultivate collaborative relationships as well as lead by influence to support others in achieving their goals and objectives via effective project management.
FAbility to collect, assimilate and analyze data to inform strategy and improvements, draw meaningful conclusions, suggest continuous improvements and take results-focused action.
GDemonstrated ability to provide exceptional customer service and on-going coaching to goodwill leaders.
HAbility to work effectively and efficiently with multiple stakeholders’ intersecting, and sometimes competing demands.
IComputer proficiency in microsoft products.
JAbility to travel as needed.
Education: bachelor’s degree in relevant field or combination of equivalent experience and educationMaster’s degree preferred.
Experience: 1Seven plus years of experience in the fields of diversity, equity, and inclusion and/or human resources, workforce development, career navigation, and/or business management.
2Three to five years minimum of experience designing and delivering face-to-face and virtual presentations and facilitating collaborative groups to meet consensus outcomes.
3Experience building communities of practice supporting professionals.
Decision making:
Exercise discretion and judgment in performance of duties, setting priorities, formatting/designing and organizing tasks.
Supervision: regular with latitude given to select appropriate proceduresWork is reviewed primarily for the quality of outcome and secondarily for approaches, procedures and methodologies used to complete the workGuidance and review may be required on some work problems and projects.
Physical effort:
Sedentary, lifting 10 pounds maximumWalking or standing is required only occasionally and may be accommodatedRequires long hours at a computerRequires occasional local and out-of-town travel.
Emotional effort:
Work environment can become hectic with periods of high stressModerate deadlines require some overtimeWill need a positive attitude to meet daily challenges.
Our values
We believe that everyone deserves an opportunity to thriveGoodwill’s mission grounds us and happens through each one of usThis aspiration applies to each gii team member as much as to the people we serveGii’s organizational values guide all that we do; how we do our work and make decisions, and how we interact with each other, goodwill members and all stakeholders.
Our mission happens through me (passion)
We have a fire for our missionWe bring our energy, creativity and passion to all that we doBy contributing the best of what is within each of us, we inspire the same in our peers, and multiply goodwill’s impact across north america.
Drive to make a difference (impact)
We believe that our work must lead to a measureable difference in the lives of the people goodwill servesWe are committed to performance excellence in all that we doOur strategy focuses our work to achieve that impact, and we say no to things that do not align.
You before me (respect)
We treat all people with dignity, kindness, appreciation and respectWe are curious without judgment, and we actively listen to ensure mutual understandingWe give everyone a caring and safe place to share their opinions, their talents, and their questionsWe build trust through direct, clear and transparent communicationWe are open and humble.
Thriving begins at home (well-being)
We respect the contributions and the needs of our individual team members equally, and we understand that each one of us needs different things at different times to thrive both in and out of the workplaceWe strive to make genuine and continuous investments in one another and ourselvesAs such, we adopt healthy, holistic approaches to our workWe proactively care for one another and ourselves by speaking up for what we need and supporting one another in achieving it.
Out of many, one goodwill (diversity, equity & inclusion)
We embrace all people and perspectives as we advance goodwill’s mission help people reach their full potential through the power of workWe acknowledge historical inequities still exist and are intentional in breaking barriers through the power of workWe are committed to being part of the solutions, leaning into courageous conversations, and providing inclusive spaces and equal opportunities for real change in all of our endeavorsOur diversified reflection shall shine as one goodwill.
Be bold, learn and grow (agility)
We are open, creative, innovative, agile and willing to take risksWe operate with a sense of urgency, without rushing for the sake of speedWhile we do our best to make good decisions, we embrace failing for the learning it affords and adapt quickly to move aheadWe are one unified team that succeeds and stumbles, and learns and grows together with humility and grace.
