Job details
Job type full-time
Full job description
Overview
Governmentcio is a rapidly growing company that is increasing our use of servicenow for program management and we need a servicenow developer to join our team! the servicenow developer will be responsible for making updates to our servicenow production and development instances to recommend solutions to meet customer’s needs and complete customer requests for changesThe ideal candidate must have excellent written and oral communication skills, be a great team player, and be focused on customer serviceThey must be highly motivated and be able to self-learn by researching solutions through the servicenow community and other resourcesThey must be able to excel in a varied, fast-paced environment managing changing priorities and requirements.
Responsibilities
Perform day-to-day administration of the servicenow system, including making approved changes to forms, tables, reports, and workflows
Create and customize reports, homepages, and dashboards in servicenow
Ensure the servicenow platform and tools remain current by performing testing and installation of servicenow updates, patches, and new releases
Create and configure business rules, ui policies, ui actions and scripts
Identify problems and areas for improvement, research solutions, reconfigure or recode the system to improve system functionality
Manage servicenow security by managing roles and access control lists
Train personnel in servicenow use and processes to include creating supporting documentation including user and training guides
Work directly with end users to resolve support issues within servicenow
Qualifications
Minimum of 3 years of experience as a servicenow developer
Minimum of 1 year of experience working with information technology business management (itbm)
Project portfolio suite with financials applications and modules in servicenow
Skilled in developing solutions that require the use of javascript and glide class apis
Understand project management processes
Ability to effectively prioritize, plan, and execute tasks
Excellent troubleshooting skills and the ability to logically think through problems
Good communication and customer service skills
We are an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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