Granicus is looking for a self-starter with deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparencyNo company in the world reaches more people on behalf of public organizations as granicus – and this individual will serve as both the internal and external evangelist for the solutions that make that happenYou are a creative problem-solver who can assess business needs and offer solutionsWe can provide a highly dynamic environment where you can grow quickly, and build skills to further your impact on the products you support.
We’re looking for someone who can build and leverage strong relationshipsYou will work closely with product managers, product owners, engineers, designers, data analysts, and the leadership team to define the future of granicus productsYou are ultimately responsible for aligning the team behind the most important projects at any given time, with an eye toward driving growth in key metrics and constantly improving the user experienceIdeal candidates are curious, and have a knack for combining concrete data with anecdotal research to move the product forward every day.
What you`ll do:
Develop actionable plans to improve on key areas such as product health, usability and competitive reach
Prioritize the implementation of new features and set specific timelines
Utilize data-driven insights to decide when, what and how to deliver appropriate product scope
Communicate priorities and progress against those priorities to senior leaders
Bring a detailed eye for user experience and design to ensure features drive high adoption, amazing quality and customer enthusiasm
Establish subject matter expertise within a specific product area through internal brainstorming, user outreach, feedback and usage data analysis, and intimate knowledge of the competitive landscape
Build consensus with product leadership, product owners and engineers on priorities leading to product execution and launch
Define, analyze, and report on the metrics that determine the success of feature launches or experiments
Monitor adoption, usage and revenue impact of new services and enhancements and report on release impact as necessary
Engage with customers through a variety of channels and serve as the voice of the customer internally
Skills & requirements
Who you are:
Ba/bs in business or technical field of study, or equivalent work experience
Passion for delivering high-quality technology products/services in a fast-moving environment where priorities and structures shift rapidly
Some knowledge of agile practices, including scrum and lean methodologies
High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product
Excellent organizational and quantitative analytical skills
Technical depth that enables you to understand and earn the respect of the engineers you work with
Ability to break priorities down into specific, manageable activities that deliver user value as quickly as possible
Strong communication skills that can tailor to different audiences
Starting rate may vary by experience and/or location
#li-remote
Benefits: at granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needsBenefits listed below are for employees based in the u.s.
Flexible time off
Medical (includes an option that is paid 100% by granicus!), dental & vision insurance
401(k) plan with matching contribution
Tuition & training reimbursement
Paid parental leave
Employer paid short and long term disability insurance, group term life insurance and ad&d insurance
Group legal coverage
Transit and/or parking supplement for office based employees
Free snacks and drinks in our offices
And more!
