Job details
Job type full-time
Full job description
We’re looking for talented professionals, anywhere in the united states, to join us in bringing smart money management and payment solutions to everyone’s fingertips.
At green dot, we are evolving to a new and permanent “work from anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.
“i want the best and brightest people we can find to join our team to help us be successful, and you can live anywhere you wantWhat covid did was force a mind shift; we see how productive we are working from anywhere and how much our employees love itIt’s more important to be productive than be busyIf you force people to come to an office every day, then everybody’s going to try to be busy,” dan henry, president & ceo(quoted in cnbc)
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Job description
Summary
The director, business operations will be responsible of evaluating the performance and operational effectiveness for the baas partner relationships assigned in their portfolioThis position will work closely with the partner development manager and across the enterprise to set goals and align support teams while ensuring operational efficiency and optimum performance for baas partner programsThe director, business operations will also help to unlock the full potential of our programs, helping drive maximum revenue and cost reduction leading into stronger overall program contribution and partner delight.
Responsibilities
Develop scorecards and execute against defined key performance/key operations metrics within assigned portfolio.
Conduct research and evaluation of programs for trends and make recommendations on how to improve or foster deeper results.
Manage, develop, and document controls structured around business processes, systems, and overall business operation improvements.
Lead initiatives to integrate business information and procedures, to allow various internal and external stakeholders to access, share and communicate information with each other more easily.
Build partner confidence and showcase green dot as a strategic thought partner helping baas programs deliver on their potential and beyond.
Own the process of creating and delivering advanced data and analytics tools to drive decision making for the program.
Systematize the business for scale, by creating standardized workflows, templates, and business processes in a way that can be replicated and tracked with maximum efficiency
Focus on and continuously monitor key financial metrics including new customer acquisition, gdv, pv, and transaction growth.
Drive resulting initiatives with the appropriate level of urgency.
Perform other duties as needed.
Requirements
Bachelor’s degree required
At least 10 years in a comparable role in the payments and fintech industry
Demonstrated success in managing large, complex business relationships.
Strong financial acumen with ability to achieve revenue and profit growth across a wide range of products and services.
Team player that thrives within white space, demonstrated ability to deliver in challenging situations where problem or resolution is ambiguous
Ability to think strategically about partnership across multiple business units (marketing, network partners, product, brand, etc.).
Hands-on and collaborative style and a bias to action which is focused on bottom line results.
Ability to serve as an internal thought leader, working closely with the partner development team and cross-functional team members to maximize business opportunities.
Excellent understanding of standard business practices and financials.
Project management experience preferred
Strong written and oral communication skills
Proficient in excel, word and powerpoint
Position type
Regular
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Green dot promotes diversity and provides equal opportunity for all applicants and employeesWe are dedicated to building a company that represents a variety of backgrounds, perspectives, and skillsWe believe that the more inclusive we are, the better our work (and work environment) will be for everyoneAdditionally, green dot provides reasonable accommodations for candidates on request and respects applicants` privacy rights.
