Job details
Job type full-time
Full job description
We’re growing and looking for a vice president, client navigation to manage single large accounts or multiple smaller accounts for our healthcare & pharma clientsWe are based out of parsippany, nj, but position can be remote.
The vice president, client navigation:
Works with the senior account leadership in the development of communications programming for clients.
Directs program implementation, including overseeing staff performance.
Works with the senior account leadership to ensure green room’s relationship with client contacts are consistent and successfulDirects consistent support by account teams to meet client needs and ensures quality-control on all materials and communications to client.
Coordinates with the senior account leader and operations personnel to ensure appropriate staffing, including utilization of specialty services and coordination of on-site support as needed.
Coordinates with green room finance and operations staff to ensure all financial and utilization elements are provided and successful.
Communicates account status on ongoing basis to account leader(s).
Participates in new business efforts as directed by green room leadership team.
The vice president, account services must demonstrate:
A high level of initiative and strong program management skills
Thorough understanding of the healthcare industry (the biopharmaceutical sector, in particular)
Ability to direct multiple programs
Ability to inspire colleagues and subordinates in delivering premium service to client(s) and counsel/mentor subordinates when appropriate
Solutions-oriented problem-solving approach to challenges
This is an ideal position for a highly motivated and detail-oriented professional who is passionate about delivering strategic value to clients in a flexible and collaborative working environmentPosition is based out of our new office in parsippany, nj.
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Credentials and experience: *
8-12 years of agency experience, including demonstrated skill in managing multiple client accounts and program development
Demonstrated success in executing healthcare communications programs (traditional and digital) and fda regulatory communications
Experience with external meetings and events representing the agency and client (medical conferences, third party events, etc.)
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Essential skills:
Able to manage and advance multiple projects with competing deadlines priorities
Planning and direction of people and resources
Exceptional oral and written communications
Exhibits professional demeanor and style
Ability to anticipate issues and problem-solve
Superior organizational and time management skills
Attention to detail and dedication to quality
Solid work ethic with ability to work well in a team environment
Proficiency with microsoft office suite
Appreciation and understanding of the boutique-agency, hybrid model of green room, including superior client service 24/7 during and outside of regular office hours, as needed
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Embodiment of green room’s core values:
We are a team of independent self-starters
We are authentic
We have a client-first mentality
We have a can-do spirit
We show grit
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Benefits for full-time employees:
Terrific agency culture with work agility program
Comprehensive health, dental and vision plans
Flexible spending account (fsa)
401(k) matching and profit sharing
Paid time off/pto
Paid sick and bereavement leave
Paid company holidays including choice of floating holiday (your birthday is an option!) and closure between dec 25-jan 1
Summer fridays
Company-provided mobile phone or reimbursement
Meet green room communications: green room is a nimble healthcare agency with a unique model that offers a new approach to communications needsFrom corporate positioning and pr strategy to media and digital relations to integrated creative design, green room`s skill-based model ensures scalable support for changing client needsThe company`s unique ability to harness this intellectual capital and infuse it with energy and passion provide a competitive edgeGreen room was named a wbenc-certified women`s business enterprise in march 2016 by the women’s business enterprise national council (wbenc) and received the u.sSmall business administration’s subcontractor of the year award in 2019.
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To learn more, please visit our website at _greenroompr.com.
Job type: full-time
Work location: multiple locations
