Job details
Job type full-time number of hires for this role 1
Qualifications
High school or equivalent (preferred)
Sales experience: 2 years (preferred)
Customer service: 2 years (preferred)
Full job description
About hmm america shipping agency:
Hmm is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of callHmm strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated and other specialized cargo.
Hmm has formed a global business network of vessels, terminals, railroads, trucks and offices around the worldHmm is highly regarded as one of the world`s top integrated-logistics companies with a commitment to operational excellence by our team of industry professionals and state of the art technology.
We offer:
Competitive salary
Medical, dental and vision benefits
401(k) plan
Life insurance
Plus more!
General position overview
Sales support staff work in concert with account executives to secure businessIndividuals in this group must be dynamic, balancing various facets of their workload through strong organization skills and effectively prioritizing short and long-term tasks.
Essential position functions/duties
Tasks include but not limited to:
Communication with accounts, written and verbal
Rate requests
Contract creation & amendments, all trades, all directions
Problem resolution with clients, including interface with internal hmm stakeholders
Detention & demurrage mitigations
Production of reports, including sales performance, piers and others as required by outside staff
Professional appearance and behavior at all times
Additional duties/non-essential functions
Participate in sales meetings with account executives; attend industry-related events and client functions hosted by hmmNothing in this position description restricts management`s right to assign or reassign essential and non-essential duties and responsibilities to this position at any time
Qualifications
Individual must be able to perform the essential duties to a satisfactory levelRequirements are representative of the knowledge, skill, and ability necessary to support the position.
Knowledge/skills/abilities
Literate in ms office suite and general computer skillsStrong interpersonal, communication and organizational skillsAbility to multitask is crucial.
Education/experience
High school diploma or equivalent (ged) required; college degree preferred.
Environment/ equipment/physical demands
Normal office environment uses computer, calculator, telephone, fax, copy machine, printer, and document shredderThis job operates in a professional office environment not generally exposed to severe differences in heat or cold and having no unusual physical demands or challengesMay require occasional lifting/carrying of up to 20 pounds.
Miscellaneous
Good emotional intelligence, effective interaction with callers, visitors, managers and co-workers and self-management are keys to success in the role.
Job type: full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to friday
Education:
High school or equivalent (preferred)
Experience:
Sales experience: 2 years (preferred)
Customer service: 2 years (preferred)
Shipping and ocean transportation: 2 years (preferred)
Work location:
One location
Work remotely:
Yes
Work location: one location
