We`re growing!! if you are interested in a career in human resources and are passionate about delivering quality service, we encourage you to consider hr works, inc.
We offer a competitive compensation with excellent benefits package and a great culture
Best place to work in new york state- our 11th consecutive year on the list!
Recognized as one of the fastest growing consulting firms in the u.s.
Hr works` rapidly growing leave and benefits area is currently recruiting for a full-time benefits administrator to work on-site in our rochester, ny or syracuse, ny locations or the position can be fully remote!
Essential functions
Benefit administration:
Manage day-to-day benefit functions for clients.
Assist with issues related to processing benefits and hris data.
Respond to employees inquiries related to benefit coverage, claims issues, cobra, etc.
Perform monthly carrier invoice reconciliation and provide summary to clients.
Prepare and distribute new hire, termination, and cobra packages to employees.
Provide assistance to employees regarding medical, dental, vision, disability, life insurance and fsa/hra/hsa.
Coordinate annual open enrollment process for clientsParticipate in employee meetings/benefit fairs and assist with online enrollment.
Systems:
Assist employees with system navigation for first-time enrollments and annual open enrollment, reset employee passwords, etc.
Run weekly change reports to identify employee status changes and trigger required action.
Work with brokers and carriers to supply annual census information and related analysis for oe renewals and enrollments.
Work with brokers on new and renewed benefits relating to employee communication and delivery.
Attend client meetings when requested.
Documentation & reporting:
Create, implement and maintain streamlined processes and written procedures.
Track data/activities in order to prepare reporting for clients and carriers.
Document issues and outcomes.
Client management:
Offer clients recommendations on benefit compliance, trends, and best practices.
Work with carriers on new and renewed benefits relating to employee communication and delivery.
Documentation & reporting:
Create, implement and maintain streamlined processes and written procedures.
Track data/activities in order to prepare reporting for clients and carriers.
Document issues and outcomes into leave tracking system.
Vendor relations:
Work with carriers to resolve employees claims issues.
Work with carriers and client s brokers to resolve client benefit issues.
Work with carriers to set up new client access and making ongoing changes.
Experience
Minimum of two (2) years in employee benefits or related hr experience required.
Hris experience is preferred.
Experience with adp workforce now, paylocity, or ceridian preferred.
Skills & competencies
Excellent customer service and follow through skills
Knowledge of benefit plans and compliance requirements
Strong communication (verbal and written), interpersonal and presentation skills
Ability to take initiative and act proactively
Strong administrative and documentation skills
Organized and detail oriented
Demonstrated ability to problem solve by adapting knowledge and experience
Ability to work under pressure with multiple priorities and deadlines
Proficient in microsoft excel
Ability to maintain a high level of confidentiality
Required education
Bachelor`s degree or an associate s degree with commensurate work experience is required.
