Job details
Salary $11.50 an hour job type part-time
Full job description
Job description details
Our customer order specialists make someone`s day every day! shop with our hsn customers by leading them through their sales purchases and suggesting additional products they might enjoy, educating them about hsn products and providing an interaction that is fun and personalAll order service calls are with our customers calling us for the opportunity to shop and learn more.
At hsn, if you are agile, innovative, pioneering, dynamic, boundaryless, passionate, customer-centric, collaborative, and results-focused, you will love it here!
Must haves:
Must live within the state of florida
Must have a high school diploma or ged equivalent or be 18 yrs of age or older
Standard telephone service (analog landline) with a wired jack near your computer must be able to provide florida area code
The work at home phone number must be the home residence
Previous experience in order service and/or customer service
Ability to learn, retain and employ multiple order entry systems and support various brands
Must be able to sit for long periods of time (at a computer, speaking with customers)
Strong pc skills to include: internet, microsoft windows, and outlook
Strong organizational, detail orientation and follow through skills
Strong communication skills and a desire to build customer loyalty
Must meet the work at home technical requirements
System requirements
Our work at home representatives are asked to have and maintain all the necessary system requirements to ensure a good experience for our customersMost home computers and bundled services will meet the required specifications – a full spec list will be provided after your interviewHere are a few of them:
Computer and headset compatible with hsn specifications.
High-speed internet connectionFor the sake of call quality, satellite, broadband, wireless or dial-up services are not an option.
Standard copper line phone service from a local phone company or bundled service from your internet provider.
Compensation
Hsn is proud to offer a new compensation step plan, that allows you to receive incremental pay increases periodically throughout the year, and the duration of your employment.
The order service specialist`s starting rate is $11.50/hr and will increase every 3 months for your first yearFrom there, you will automatically receive an increase every 6 months!
About hsn, inc.
Hsn, inc., is a leading interactive entertainment and lifestyle retailer, offering a curated assortment of exclusive products and top brand names to its customersHsn incorporates entertainment, inspiration, personalities and industry experts to provide an entirely unique shopping experienceAt hsn, customers find exceptional selections in health & beauty, jewelry, home/lifestyle, fashion/accessories, and electronicsHsn broadcasts reach approximately 90 million households (with live programming 364 days per year) and its website — hsn.com features more than 50,000 product videosMobile applications include hsn apps for ipad, iphone and androidVisit corporate.hsn.com to learn moreHsn, inc., founded 40 years ago as the first shopping network, is a wholly owned subsidiary of qurate retail, inc(nasdaq: qrtea, qrteb), which includes qvc, hsn, zulily and the cornerstone brands (collectively, “qurate retail group”), as well as other minority investmentsQurate retail group believes in a third way to shop - beyond transactional ecommerce or traditional brick-and-mortar stores - and is #1 in video commerce, #3 in ecommerce in north america and #3 in mobile commerce in the u.s(according to internet retailer).
For more information, visit www.qurateretailgroup.com For more information, please visit corporate.hsn.com , or follow @hsn on facebook , twitter and instagram .
Eeo
As an equal opportunity employer, qurate retail group is committed to a diverse workforce and is also committed to a barrier-free employment processIn order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at careersus@qvc.com for assistance.
