Job details
Job type full-time
Full job description
Job title: key account manager (distribution)
Reports to: area sales manager
Location: kansas city, mo
Territory: mo, ks, ia, ne
Summary: the sales representative will grow sales and increase company profits by cultivating current customers and recruiting new customers within the assigned territoryThe representative will increase profitability by promoting products, providing technical support and conducting training to new and repeat customers within this region.
Primary duties and responsibilities include the followingOther duties may be assigned:
Sales
Participate with management in updating territory plan and set sales goals
Determine sales potential for new and existing customers through inquiry, observation or periodical research
Prepare and conduct sales presentations of products to new and existing customers
Learn and apply new product knowledge to enhance sales and personal professionalism
Assist clients with special requests and problems (supply information, resolve complaints, etc.)
Visit job sites as needed to measure or provide client services
Customer service
Provide an exceptional level of customer service
Determine customer requirements and expectations in order to recommend specific products
Identify trends in customer satisfaction or dissatisfaction
Increase business and account base by finding and qualifying new business accounts using sales techniques to cross sell and up-sell
Maintain and improve customer relationships and satisfaction
Negotiate and establish pricing and terms according to company’s requirements for customer and transaction profitability
Prepare and present quotations
Communicate to the purchasing department unexpected increases or decreases in demand for products
Surveys and quotes
Remain current with changes in local codes and consumer preferences
Gather competitive information and other market information regularly while interacting cooperatively with other members of the distribution team
Sales management
Maintain technical and computer capability to effectively use contact management, distribution and office software
Training
Present information and training on features, benefits, and technical aspects of the company’s product line to customers
Remain current on product and industry knowledge by attending sales meetings, vendor training, trade shows, or reading trade journals
Participate in trade association functions
Participate and be active in local industry organizations
In-house training for 2-3 weeks
Maintain professionalism
Follow company policies and procedures
Practice honesty and integrity in customer and vendor relations
Present a professional image at all times to customers and vendors
Education: bachelor’s degree preferred
Experience:
Minimum 5 years in similar role
Industrial sales, product/applications experience
Wholesale distribution experience
Food, material handling or packaging experience
Demonstrated success meeting sales goals and growing sales
Demonstrated understanding and application of effective selling strategies and techniques
Experience monitoring marketplace to identify business opportunities strong project management and multi-tasking skills
Technical expertise and broad knowledge of industrial equipment/machinery
Communication skills:
Effective listening, communication (verbal and written), and negotiating skills
Superior presentation/public speaking skills
Mathematical skills:
Problem-solving and analytical ability
Able to perform business math (discount, interest, commissions, proportions, percentages, area, circumference, volume, etc.)
Software skills:
Knowledge of microsoft office suite and crm/erp software
Other skills:
Judgment and decision-making ability
Manages time effectively and adapts quickly to changing priorities
Superior organizational skills
Motivated self-starter, comfortable in fast-paced environment
Demonstrated integrity and ethical standards
Professional demeanor
Team player who works productively with wide range of people
Certificates, licenses, registrations:
Valid driver’s license and clean driving record
Other:
50% travel, including 2-3 weeks initial training at corporate location.
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