Job details
Job type full-time
Full job description
What your impact will be:
Assist with fulfillment tasks such as responding to client team’s enrollment or data questions, assisted with site configuration changes and/or enrollment form updates, etc.
Work within ticketing system to provide accurate and timely responses on status of request(s)
Provide quality assurance on enrollment forms built for clients, test data flows, data mapping, check rates against pdf files, etc.
Perform quality assurance testing of site configurations and client data
Create and maintain documentation of current and future processes, develop testing cases and testing scripts
Coordinate continuous implementation support
Communicate effectively with internal teams to provide product support and issue resolution
Work as a team in a fast-paced environment
Perform data entry of client data
What we are looking for:
Associates, ba or bs degree
Up to 2 year’s equivalent work experience
Detail-orientated
Organizational skills/ability to multi-task
Time management skills/ability to prioritize
Strong communication skills, both verbal and written
Ms office suite
What will make you stand out:
Medicare knowledge (preferred, not required)
Attention to detail
Success working in a team environment
What we offer:
Opportunity for challenging projects and professional growth
Personal time off accrual and personal holidays
Comprehensive medical, dental and vision offerings
Employee stock ownership and rrsp options
About us:
For nearly two decades, connecturedrx’s vast network of health plan data has brought carriers, fmos and brokers together to simplify selling health plans in order to help millions of consumers find and enroll in their best fit medicare plans every year.
With unique drug-pricing capabilities, connecturedrx arms consumers with reliable and time-tested out-of-pocket cost estimates to support better decision-makingConnecturedrx’s multi-channel automation saves consumers, carriers, brokers and call centers time navigating medicare complexities, improving member satisfaction and retention.
