Job details
Job type full-time
Full job description
Overview
The talent program manager develops, implements and monitors practices and tools for the identification, development and succession of talent and a diverse and inclusive culture across the agencyThis includes oversight of recruitment, as well as learning and development programsThe manager helps to build a culture of continuous learning across our multi-disciplinary agency to ensure high quality service delivery and talent retention, while adhering to regulatory and legal requirements.
Key role responsibilities
Supervises the talent acquisition specialist and credentialing & privileging managerSets, models and reinforces clear expectations, monitors outcomes, creates a culture of open communication, and helps team members solve complex problems through individual supervisionEncourages the development of digital (non-paper based) solutions to workflows and processes whenever possible.
Collaborates with the director of human resources and chief strategy officer to create the annual talent development plan that addresses the agency strategic plan and represents the agency core valuesResearches and proposes cost effective means to achieve programmatic objectivesSets measurable goals and outcomes, evaluates the effectiveness of the activities, monitors impact, implements improvements and regularly reports on the plan.
Assists staff and supervisors with career mapping and growth opportunities within the agencyLeverages tools such as success profiles, performance evaluations and competencies to create career and growth ladders for staff across the agencyOversees proper operation of the tuition reimbursement and professional development programsCreates a communications plan around internal and external job openings and various growth opportunities to build the knowledge and capacity of staff across the agencyDevelops and reports on metrics to demonstrate programmatic success, with a particular focus on racial equity and inclusion.
In partnership with the compliance department, ensures that (a) staff licensures and credentials are maintained and documented in accordance with regulatory requirements and (b) staff are trained appropriately on agency policies and proceduresIncludes creating and maintaining centralized, accurate and regularly auditing workflows to ensuring compliance.
Determines how to meet training needs and support department-specific training initiatives across the agencyServe as a resource for trainings available in the community that meet agency needs and requirementsWork with third party training vendors to coordinate in-house and virtual trainingsEnsure coordination of a variety of training calendars across the agency and sitesAssist staff members who are subject matter experts with instructional design and presentation skills (“train the trainer”)Develops and delivers trainings as necessaryOversees and continually improves monthly new hire orientation program based on staff input.
Maintains and leverages the agency learning and performance management (l/pms) system, as well as ensuring staff access and system integration with the hrisAssists with annual performance evaluation process and reporting within the lmsAssists with reporting on progress toward mandatory staff training within the pms.
Oversees a recruitment program designed to continuously grow a diverse and talented candidate pool and staffing patternAssist talent acquisition specialist with recruitment activities as necessaryEnsure excellent communications with third-party organizations, efficient and documented workflows, strong supervisory support, kpi tracking and regular reporting.
Assist colleagues within the human resources department on projects and in performance improvement initiatives to improve both systems and outcomes.
Key agency responsibilities
In addition to role responsibilities, each staff member has the following responsibilities as a part of their employment:
Models and reinforces the agency’s core values of dignity, authenticity, hope, justice, passion and balance
Actively participates in performance improvement activities and advocacy activities that support the mission
Performs other duties on an as-needed basis
Protects our clients’ personal health information by maintaining compliance with hipaa and other relevant health care related it security regulations
Knowledge, experience, and skills
Formal education and training
Bachelor`s degree required
Masters’ degree in human resources, organizational or training development or instructional design preferred
Cpr certified as an instructor or able to obtain certification within the first six months in the role
Experience
Five years in talent acquisition, training and/or organizational development
1-2 years of supervisory experience
Demonstrated experience in the use of metrics and analytics to improve process and performance
Experience recruiting and retaining talented staff
Experience in a learning and performance management system
Experience developing and delivering trainings to diverse employee groups
Demonstrated experience using an l/pms and hris or ats
Skills
Passion for leveraging technology to improve workflows and experiences
Willingness to gain basic competency with video editing software and virtual learning platforms
Builds rapport and relationships; has excellent interpersonal and communication skills
Values learning and adapts quickly; is self-reflective
Values working with diverse stakeholders
Sets clear goals, uses action plans and knows how to prioritize
Health care for the homeless is an equal opportunity employer and is committed to racial equity and inclusionWe make a particular effort to recruit and promote black, indigenous and people of color (bipoc) for open positionsBipoc, lgbtqia+ individuals, people with disabilities, and people with other marginalized identities are encouraged to apply.
This is a `flexible` position: at least 50% of this position will be remoteGeneral telework location must be within reasonable driving distance of our baltimore-based offices.
